Suburban Volvo Sales Reviews

1795 Maplelawn Dr
Troy, MI 48084 (map)
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Sales Rating:
1.9 (2 reviews) 2
Recommend: Yes (0) No (2)
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Services Rating:
3 (2 reviews) 2
Recommend: Yes (1) No (1)
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Sales Rating They obviously didn't want a sale Written by hammy14 on 10/22/10 12:00:00 AM PDT

Recommend this dealer? No Purchased a vehicle from this dealer? No, Poor experience with dealer personnel

I was shopping for a mini-van. There was very little inventory to see - one new, and two used. The salespeople were pretty disinterested, and product knowledge may have been there but was too much of an effort to provide. It took a while to get the key of the one new vehicle on display after I ha...
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Sales Rating Disappointed & Frustrated Written by hz2bred on 7/16/10 12:00:00 AM PDT

Recommend this dealer? No Purchased a vehicle from this dealer? Yes

We should have gone with our instinct and stayed away from this dealership. We shopped both Suburban and Crest. We were treated much better at Crest, but went with Suburban because they gave us a better price for our trade in. That should have not been the deciding factor. Our salesperson was very n...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating Incredible Written by disapointed5 on 3/28/10 12:00:00 AM PDT

Recommend this dealer? No Purchased a vehicle from this dealer? No

I went in to Suburban Volvo in Troy to purchase a new Volvo. I explained I wanted to pay 100% in cash and picked out a vehicle together with the sales person. I was given an "out the door" price written on a paper with the initials of the sales person. The price was good. A few days later I calle...
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Sales Rating bad experience twice Written by rb6 on 1/28/08 12:00:00 AM PST

Recommend this dealer? No Purchased a vehicle from this dealer? No

The fact that I leased a Volvo XC90 and a Volvo S80 in the span of 7 months from a different dealer should back up my point. Mind you Suburban Volvo is only 2 miles from my house, and the other dealer is a 30 minute drive (15-20 miles). After I did my shopping around, I thought I would give Suburban...
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