The salesperson - Becky Bennett - was a joy to work with! Several contacts were made by phone, e-mail, and face to face. As information came in to her it went out to me. The dealership had a pleasant aura about it and the coffee was good. If you seek a good experience in purchase of a Toyota product, see Becky and she will do you, Suburban Toyota, and herself proud. My experience in working with Michael Talampas (business manager) was enjoyable, painless, and quicker than getting a mortgage for a new house. The add ins were settled, the total price determined, the paperwork was printed and signed, and the money was paid. I departed this portion of the car purchase feeling as if value had been received. My new Prius c is fun to drive and lives up to my expectation of a fine automobile.