Michigan Dealerships - Suburban Chrysler Jeep Dodge Ram of Troy of Troy Michigan
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Suburban Chrysler Jeep Dodge Ram of Troy Sales Reviews

  • 1790 Maplelawn Dr
  • Troy, MI 48084 (map)
  • (877) 970-7568
  • Chat with Dealer

Sales Reviews

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Sales Rating BE CAREFUL!!!! Written by sistagirl on 08/18/16 08:56:59 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

I have been SCAMMED and completely mistreated by this dealership. I bought a $16,000 2009 Ford Flex with only 45,000 miles and a CLEAN carfax, on July 23, 2016 (25 days ago!). By 6am August 9th (beginning of the 16th day) it would not start due to the anti-theft shutting my car down. Now they won't...
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Dealer Response

Thank you for your valuable feedback. Customer service & satisfaction is always our top priority, and we're sorry to hear that your recent experience with us did not meet those standards. If you would like to speak further we may be able to rectify the situati... Read more

All Comments (1)
Sales Rating Great service, very helpful sales person. Written by Impala196 on 07/20/16 12:49:55 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Randy was very helpful in finding just the right car for me. Everyone I felt with were friendly, helpful, and considerate. Very pleasant experience.
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Sales Rating Great buying experience ! Written by yachts477 on 07/02/16 11:16:15 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Everyone was so nice and helpful at Suburban Chrysler Jeep My used car salesman Bill Bryse was great ! smooth delivery and paperwork. Would highly recommend this store
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Sales Rating Best buying experience I have had!! Written by dpickett on 07/01/16 05:20:56 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

The efficiency and care that I received from Don Smith and Elliott Ryan at Suburban CDJR of Troy was second to NONE! The requests made were filled completely - The financing asked for was done better than expected - The complete process from walk-in to drive away was about 27 hours! Best car purchas...
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Dealer Response

Dave, thank you for taking the time to give us positive feedback. It has been a pleasure serving you. Quality and customer service is always our number one priority, and we’re happy to hear that Don and Elliott exceeded your expectations. Thank you again for c... Read more

All Comments (1)
Sales Rating Looking for a car? You need Jose Arbelaez. Written by irishrita on 06/30/16 12:01:22 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Jose Arbelaez [Phone number removed] save this info, he is a top notch salesman. Very gracious and he knows his product.
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