Taylor Chevrolet Service Reviews
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Taylor Chevrolet Service Reviews

  • 13801 Telegraph Rd
  • Taylor, MI 48180 (map)
  • Chat with Dealer

Service Reviews

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Service Rating Refused to correct issues, asked to take somewhere else. By tag0304 on 01/18/16 11:51:04 AM PST
Recommend this dealer? No

While I cant speak for the sales department, avoid the service department at all costs. After multiple visits with my new truck, being patient while they tried multiple times to fix power steering failure which eventually resulted in being replaced the 4th time around. Come to find out they did not ...
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Dealer Response

We apologize for the unpleasant experience, this is not how we operate our business and your feedback is very seriously taken. I would be very thankful if you got into contact with me so we could discuss the finer points on your issue; please contact me at you... Read more

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Service Rating Great service By SilveradoGee on 10/22/15 05:46:30 PM PDT
Recommend this dealer? Yes

Dealership gave me a same day appt. Lobby was user friendly, with comfy chairs and free wi-if so I could work. Great staff.
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Dealer Response

Thank you for using our service department and the kind words about Taylor Chevrolet. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. Donít hesitate to ask if there is anything e... Read more

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Service Rating Great service By Alma_Alanis on 10/04/15 07:50:34 PM PDT
Recommend this dealer? Yes

I was accommodated even though I did not have an appointment and it was already around 2pm. The service was completed in a short matter of time, and the waiting area and free wifi allowed me to continue working. Always a great customer service experience.
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Dealer Response

Thank you for stopping by to leave this incredible review. We appreciate your taking time to do this. We try to make adjustments to the daily schedule for those customers we need to walk in and out without a scheduled appointment. I am very happy we were able ... Read more

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Service Rating Excellent work By September16 on 09/22/15 03:40:32 PM PDT
Recommend this dealer? Yes

I arrived at the dealership late in the afternoon, they got me checked in and started working on my car. I'd say I was in there roughly a little over a hour an I was all set to go. Excellent!!!!
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Dealer Response

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that our team was able to satisfy that. Don't hesitate to reach out if you ha... Read more

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Service Rating Headlight By DonnaVanhooser on 09/22/15 06:11:13 AM PDT
Recommend this dealer? Yes

I was extremely pleased with my last visit to the dealership after the not so happy visits and un-resolved issues with my headlight that led up to the lastest visit. I was listened to finally and my issue was researched and acted upon and now several weeks later my headlight is "still" working. I wa...
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Dealer Response

Donna, we appreciate you taking the time to provide us with your positive feedback. Itís unfortunate to hear about the initial difficulties you experienced but I'm glad to hear that things have been smoothed over by our team. Your testimonial gives us the know... Read more

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