Crest Lincoln Service Reviews Dealerships
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Crest Lincoln Service Reviews

  • 36200 Van Dyke Ave
  • Sterling Heights, MI 48312 (map)
  • Chat with Dealer

Service Reviews

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Service Rating Professional Service Experience By MKZ_Owner on 01/19/15 07:06:34 AM PST
Recommend this dealer? Yes

The Service Department at Crest Lincoln is usually outstanding, and my experience last week was no exception. The employees communicate very well, the options and costs are explained thoroughly, the work is performed promptly and professionally, and the vehicle is returned in very clean condition. ...
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Service Rating Do not go to Crest for service! By carver5 on 01/24/14 11:33:39 AM PST
Recommend this dealer? No

Avoid Crest Lincoln at all costs! Not only is the service manager rude (as other reviews attest to), the service advisor is worse. He is extremely condescending; and good luck on finishing a sentence as he interrupts you constantly. I actually called him out on it and he didn't care. Any problems yo...
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Dealer Response

At Crest Lincoln, we strive for 100% customer satisfaction. We would like the opportunity to speak to you and hopefully rectify the situation. Please call our General Manager, Carrie Way, directly at (586)838-4688 as she would like to speak to you about your e... Read more

All Comments (1)

Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Worse than Pathetic By acaruso on 02/13/13 04:37:33 PM PST
Recommend this dealer? No

Worse than pathetic is how I would explain this dealership. The managers here have done nothing but lie and attempt to mislead me in order to get more money out of me and my insurance company. I had body work and mechanical work done to my car here and have had major issues with both. I won't go int...
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Service Rating Decent... but plenty of room for improvement! By toobad1 on 09/02/11 06:30:18 PM PDT
Recommend this dealer? No

Replaced my trans and did not properly align steering, had to take the car back for adjustment. Replaced my radio and did not install flush/square, the top of the radio proturded from the dash and the bottom was recessed. Service staff not the most attentive.
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