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Serra Chevrolet Service Reviews

  • 28111 Telegraph Rd
  • Southfield, MI 48034 (map)
  • (877) 831-6092
  • Chat with Dealer
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Service Rating Serra Chevrolet 5 Rock Star Rating! By DavidGWood on 09/10/14 01:24:40 PM PDT
Recommend this dealer? Yes

Not only is my Chevy Traverse the best vehicle I've ever owned/leased (I'vehad them all including Lexus, Honda, Chrysler...) but Serra Chevrolet haa been awesome with their service & hospitality....
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Service Rating HHR Owner By NRS14340 on 08/14/14 12:40:37 PM PDT
Recommend this dealer? Yes

The dealership and employees were very accommodating, especially in getting me a loaner. But if I had not asked, I would not have known that I had new keys. They forgot to tell me. Just like the last time I brought the car in on a recall, they forgot to tell me I had new keys and I ended up getting ...
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Service Rating 2011 Chevy Equinox Repair By overtheedge on 07/02/14 04:50:55 PM PDT
Recommend this dealer? Yes

We made an appointment for warranty repair on a 2011 Chevy Equinox. Serra completed the work in the estimated time and called me at home when the vehicle was ready to be picked up. I carefully inspected the work that was done from underneath the car (at home), and am satisfied the repair was done c...
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Service Rating Thanks for taking care of my two cars By Eugeseals on 06/20/14 04:06:20 PM PDT
Recommend this dealer? Yes

One of the two nicest facilities of any dealer I have visited. Comfortable seating, with electrical outlets and workspace [makes the time pass fast] Competent, polite personnel. Good coffee and vending machine.
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Service Rating Outstanding Customer Service By MRZP on 03/10/14 09:16:56 AM PDT
Recommend this dealer? Yes

Serra Chevrolet really impressed me with a weekend repair. They are always courteous and professional, but the willingness to get a recall repair completed in a shorter amount of time was a great example of outstanding service. Duane was particularly helpful and made sure to keep me up to date with ...
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