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Draper Toyota Service Reviews

  • 4320 Bay Rd
  • Saginaw, MI 48603 (map)
  • Chat with Dealer
Service Rating:

Great service experience

Written by lugnut461 on 11/20/11 09:23:08 AM PST
Recommend this dealer? Yes

Took our 2010 Toyota Prius to Draper for its 30K scheduled maintenance. Bought the car from Draper but this was first service visit since I live 150 miles away. Dealer accomodated my appointment request even though request was for the next morning. Upon arrival they began work right away and I was headed back home an hour and a half later. Staff was cordial and efficient. Did only work that was needed, (e.g., air filter blown out at no charge, didn't need to be replaced) Cost was quite reasonable and was less than what was quoted at time appointment was made. Best dealer service experience I've had in a long time.

Dealership Experience

Were you satisfied with the quality of work performed on your vehicle? Yes Did the dealership complete the work within the timeframe promised? Yes Did the dealership provide you with an accurate quote of the work to be performed? Yes Do you feel the price paid for service(s) was fair and appropriate? Yes Did the dealer honor all commitments made? Yes

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