Jeffrey Nissan
Customer Reviews of Jeffrey Nissan
Do not purchase a car here! Horrible service, unsafe car
byon 10/21/2022
Emily and Rick, Corey and Michael sold me a car that is mechanically not sound and is held together with duct tape and refused to take it back in the 7 day exchange policy. The 7 day exchange is FRAUD to make you buy then they take it back. They said they would trade in the car for $13,000 when they sold me it only days before for $18,000. I have to file a civil complaint against them now.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
Top notch SERVICE time after time!
byon 02/18/2021
Never have my wife and I had any issues with service or kicking them tires. Professional personnel and communication is always great. Will continue to have our Honda’s serviced here and when a new purchase is forthcoming they will be the first in line for another kicking them tires session.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
service
byon 02/17/2021
Excellent service as always. Thanks as always to Ryan in the Service Department for getting my service scheduled and my car fixed in a timely manner.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Excellent service at Jeffrey Acura!
byon 02/17/2021
Without exception, throughout the past 20 years Jeffrey Acura has exceeded expectations. Matt is the best with service!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Auto repairs
byon 02/11/2021
very efficient and professional
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Excellent
byon 01/23/2021
My vehicle was diagnosed and fixed quickly and professionally. I could not ask for better service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
1 Comments
Good experience!
byon 01/19/2021
Mike Ledwidge helped a lot and was very patient while we figured out which options made the most sense for us. Buying a new car is a big step and Mike was there to help along the way.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Excellent Service
byon 01/14/2021
Excellent and prompt service for my Service Bulletin updates. Vehicle returned updated and washed on time, as promised!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great experience
byon 01/11/2021
This is the 2nd car that we have gotten from the Jeffrey group and will continue to come here for the great customer service we always receive. It was quick, efficient and an overall great experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Seemless
byon 01/08/2021
Quick easy painless car care; also good safety standards in regards to the pandemic
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
road hazard tire warranty...
byon 12/18/2020
as promised jeffrey replaced a tire that was road damaged after only a month on the road. After a slow start with a new employee the salesperson and finance manager resloved the issue and had it replaced and back on the road in short time.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Awesome
byon 12/16/2020
Always Very good service. Never a problem scheduling an appointed. Very professional and excellent customer service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Done Right
byon 12/12/2020
I'd been hesitant to get an oil change due to the Coronavirus, but it was time. I found the dealership respecting the mask rule and everyone seemed to be wearing them correctly. They got me in quickly, and out quickly. The waiting room also was clearly marked as to which seats had been cleaned and were available for waiting. Thank you to everyone for doing a great job and lowering my anxiety.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Performance Review
byon 12/03/2020
Took me right on time and I was out of there in less than an hour. Car came back nice and clean. P.S. Got an email notification that I missed my appointment -I did state I was there for my appointment.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
1 Comments
Good job!
byon 12/03/2020
I really enjoy the customer service and their quickness.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Awesome Service!!
byon 11/14/2020
The staff is friendly and professional. Emily is persistent, but customer driven. I appreciate all the effort that was put into ensuring I got the car that I wanted.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great Buying Experience
byon 11/02/2020
Purchased a 2021 Honda Passport EX-L from the Jeffrey Automotive Group and couldn't be happier with the entire process. Our sales consultant, Gloria Hawkins, was fantastic!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
October 2020 Service appointment
byon 10/31/2020
Matt, the Service Manager, was friendly and attentive and helpful as always. I had some additional issues outside of my routine maintenance, and he was able to quickly address and fix them. Matt takes his position and his customers very seriously, and it shows! Thanks Matt!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Purchase experience
byon 10/29/2020
It was pleasure to work with this dealership. Helpful, professional staff, they understood and met our requirements and made the deal happened without any troubles. I would recommend this dealership to anyone looking for a car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Acura TL S Maintenance
byon 10/27/2020
Good scheduling, maintenance performed.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Excellent Service!
byon 10/24/2020
Matt and his crew ALWAYS take excellent care when I come in to get my RDX serviced! I appreciate it. He has been in service ever since I've had my vehicle!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
1 Comments
1 Comments