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Suburban Chrysler Dodge Jeep Ram Sales Reviews

  • 24315 Haggerty Rd
  • Novi, MI 48375 (map)
  • Chat with Dealer
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Sales Rating They said it was a "Reliable" car Written by etrainor on 07/10/14 02:15:44 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

I trusted Bob the used car sales manager when he said that the 2010 Dodge Journey was a reliable car and it would be better than the PT Cruiser I had that had a 130K miles on it. So I took Bob's advice and bought the car (spending more money than I wanted to). This car has been nothing but trouble a...
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Dealer Response

We're very sorry that we failed to meet your expectations. Our team has worked diligently to assist you since learning of your concern, but unfortunately were unable to do so to your satisfaction. Please contact our Used Vehicle Manager, Paul Mark at (248) 476... Read more

All Comments (1)

Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating I wanted them to be different... Written by 5loaves2fish on 03/03/12 06:14:24 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

...but I should have known better. In fairness, my salesman was honest; down to earth; fair; earnest; and genuinely likeable. He agreed to meet and beat a price on a new Jeep Patriot and was very responsive to emails and calls. Very likeable. If my salesman ever moved to another dealership, I would...
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Sales Rating Typical Car dealer Written by karlwwf01 on 03/23/08 12:00:00 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

I went there a number of times trying to get information about cars. My lease was up and I was looking to get another one. I would wander around looking at cars in the show room and looking outside and no one would talk to me. Finally the next time I went in the salesman I talked to didn't really...
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