Cadillac of Novi Sales Reviews
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Cadillac of Novi Sales Reviews

  • 41350 Grand River Ave
  • Novi, MI 48375 (map)
  • Chat with Dealer

Sales Reviews

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Sales Rating A++ CADILLAC OF NOVI SALES SERVICE Written by altobelli23 on 04/05/16 07:29:47 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

We purchased our 2013 SRX from John BABON who was outstanding in the entire buying process. He was knowledgable, courteous, and had our vehicle ready when promised! We needed a repair and some service on March 24th, 2016 and worked with Bill McCue. He was very efficient, courteous and extremely ac...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating Horrible Body Shop and Customer Service Written by SallyMagan on 04/12/14 11:41:09 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

I leased a Cadillac CTS from this dealership and had nothing but trouble. This first started when my car was hit and I had to take it in for repairs on the back bumper and passenger rear side, The repairs took over a month and every time I called to see if my car was finished, as I was stunned it wa...
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Sales Rating He said "I'll take care of it!" Written by DarCar15 on 03/06/13 08:40:40 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

my experience began when Shane saw me wander into the showroom and offered assistance. Dawn came along talked about the XTS I was looking at. When I drove the car I simply said "She loves me!" Shane took that to mean I wanted the car and he got to work on the deal while Dawn drove me around to see t...
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