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Cadillac of Novi Sales Reviews

  • 41350 Grand River Ave
  • Novi, MI 48375 (map)
  • Chat with Dealer
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Sales Rating Horrible Body Shop and Customer Service Written by SallyMagan on 04/12/14 11:41:09 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

I leased a Cadillac CTS from this dealership and had nothing but trouble. This first started when my car was hit and I had to take it in for repairs on the back bumper and passenger rear side, The repairs took over a month and every time I called to see if my car was finished, as I was stunned it wa...
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Sales Rating He said "I'll take care of it!" Written by DarCar15 on 03/06/13 08:40:40 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

my experience began when Shane saw me wander into the showroom and offered assistance. Dawn came along talked about the XTS I was looking at. When I drove the car I simply said "She loves me!" Shane took that to mean I wanted the car and he got to work on the deal while Dawn drove me around to see t...
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