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Good Chevrolet Buick of Lowell, Michigan

OVERALL SALES RATING:
not rated
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OVERALL SERVICE RATING:
2.0 stars
Reviewed by 2 members
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DEALER INFORMATION:
Good Chevrolet Buick
1250 W Main St
Lowell, MI 49331
(616) 897-9294
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HOURS:
Sunday
Closed
Monday
8:00 am- 8:00 pm
Tuesday
8:00 am- 6:00 pm
Wednesday
8:00 am- 8:00 pm
Thursday
8:00 am- 6:00 pm
Friday
8:00 am- 6:00 pm
Saturday
8:00 am- 1:00 pm
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Sales Reviews of Good Chevrolet Buick
Sales Rating:
not rated
Sales Associate:
not rated
Vehicle Inventory:
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Finance Department:
not rated
Trade-In Process:
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Buying Process:
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This dealer has not yet been reviewed for Sales
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Service Reviews of Good Chevrolet Buick
Service Rating:
2.0 stars
Quality of Work:
1 bars
Parts Availability:
1 bars
Price:
3 bars
Waiting Area:
3 bars
Shuttle or Loaner:
2 bars
GOOD Chevrolet Buick service is dishonest and low quality.
by buick455 on 09-09-08 (12:41PM)
Pros:
None
Cons:
They do not do what they say they will do.

We took our Buick to this dealer for a recall that would correct a condition that could cause the engine to catch fire. The service department said they did the recall, but actually they did nothing except clean the area that was to be corrected and did not put on the new parts. They didn't even ...

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Service Rating:
2.0 stars
Quality of Work:
1 bars
Parts Availability:
N/A
Price:
2 bars
Waiting Area:
3 bars
Shuttle or Loaner:
N/A
Mrs. Mary Martisius
by marymartisius on 03-03-08 (07:31PM)
Pros:
The service people were polite, even though not much mechanical car knowledge.
Cons:
very unsatisfactory results, very frustrating, no recourse.

Had Chevy truck towed to dealership for service. Service mngr. explained that they did not have a Hoist "available", and did not put truck on diagnostic. Replaced starter, and, when I drove the truck away, it made the same horrific grinding sound. I did a u-turn back to the dealership, and theys...

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