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Kia of Lansing Sales Reviews

  • 5737 S Pennsylvania Ave
  • Lansing, MI 48911 (map)
  • Chat with Dealer
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Sales Rating Great! Written by GoGreen33 on 10/17/12 11:15:59 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I have really poor credit, they helped me with getting into a car that fit into my price range. Management is nice and I got to meet many of the employees and the owner, they also have refreshments which was nice. Everyone tured me away but they actually helped me without making me feel bad about my...
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Dealer Response

Thank you for sharing your experience. Here at Kia of Lansing we are always on the customer’s team. Be it service or sale, we are always looking out for the best interest of our customers! We are happy that we were able to get you into a great vehicle for the... Read more

All Comments (1)

Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating STAY AWAY FROM THIS DEALER Written by lovekia on 04/07/11 04:05:09 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No, Poor experience with dealer personnel

1. NO one will talk to you even if you are walking around for hours in the parking lot. 2. If you ask them about any cars or finance or special offers, they will ask you to visit their website (Which is cheap and down most of the time) 3. Wont return emails. 4. Wont return calls. 5. Wont even bother...
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Sales Rating poor experience Written by adam49 on 01/07/11 06:10:22 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No, Did not get pricing desired

low ball the trade and up sell the cars. they dont negotiate at all and dont return calls or emails when they say they will. i was told the 3 cars i was looking at were sold the next day but upon further research i found them all at the dealers other lots. i spoke with 2 different salesmen and they ...
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Sales Rating Rip-off dealer Written by mrpebble1 on 12/07/08 12:00:00 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

I purchased a 2003 Hyundai Santa Fe used from this dealer two years ago. It had 54,000 miles on it. I asked for an extended warranty which was included in the purchase price. I found out shortly thereafter that the vehicle was still under warranty to 60,000 miles. I asked for a credit and to can...
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Comments (1)
Sales Rating Hyundai Azera Written by fordolds on 04/01/08 12:00:00 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Once I had reduced the cars under consideration to just a few (Avalon, Lucerne, Azera) it was a question of potential for long term satisfaction, beginning with price accomodation from the dealer. I found that the Hyundai sales rep was young, energetic and friendly. However, it was apparent that h...
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