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Glenn Buege Buick GMC Service Reviews

  • 3625 S Pennsylvania Ave
  • Lansing, MI 48910 (map)
  • Chat with Dealer
Service Rating:

Horrible experience and unprofessional workers

Written by terrain1 on 07/27/11 06:59:21 AM PDT
Recommend this dealer? No

After taking my car- under warranty in this dealership, >8 hours later and two visits, the car was still not fixed. They flat out admitted they "didn't know what the problem was or how to fix it" and that they "only make pennies fixing cars under warranty" so they didn't want to work on it anymore. They told my fiance they refused to work on my car, I even spoke with Mr. Buege himself. IT"S UNDER WARRANTY. Now no other dealership will touch the car because they don't like to work on other people's mess ups. I would never go back there or recommend this dealership, if you are smart, you will stay away.


Dealership Experience

Were you satisfied with the quality of work performed on your vehicle? No Did the dealership complete the work within the timeframe promised? No Did the dealership provide you with an accurate quote of the work to be performed? No Do you feel the price paid for service(s) was fair and appropriate? No Did the dealer honor all commitments made? No

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