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Rivertown Honda Sales Reviews

  • 4260 Kenowa Ave SW
  • Grandville, MI 49418 (map)
  • Chat with Dealer
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Sales Rating Black Hole of No Call Backs Written by asf924 on 5/2/12 6:43:06 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Don't shop here unless you expect to never come back. Scheduled a test drive at 6pm, no gas in the car at all. Came back to the dealer with the salesman selling another car to another customer. Was told to stand there 20min waiting, not one salesman asked if I needed anything. Salesman did nothing t...
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Sales Rating Best Customer Service Written by dlk79 on 5/12/11 6:46:20 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

A co-worker recommended RiverTown Honda. When I went in and introduced my self I was greated immediatley. What I liked best about the dealership is that they explained all the features of the car I was looking to buy. I aslo told them that I had done my shopping and wanted them to give me the best d...
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Dealer Response

Thank you so much for your business. We really appreciate you letting people know how happy you were with your experience.

All Comments (1)

Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating Used Car Sales Written by bostonmom3 on 9/7/10 12:00:00 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

In July, I bought my college-age son a 2007 Jeep Cherokee from Rivertown Honda. It was still under factory warranty and we were given a Car Fax that said the vehicle was in good shape. Five weeks later, the vehicle would not start and had to be towed to a local Jeep dealer. When the warranty was ...
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Dealer Response

I am very sorry to hear that you didn't have the best experince with us. We stive to make sure every customer is 100% satisfied. I don't know all the details of what happened, but I do know that any remaining factory coverage follows the vehicle. We have no wa... Read more

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Sales Rating Awesome Experience Written by grjj on 7/17/10 12:00:00 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

After walking out of another dealership just before taking delivery (Fox Honda), I called Rivertown Honda. Randy was incredibly friendly, and very sympathetic of the terrible experience I had just had at Fox. He offered to match the deal that Fox was supposedly giving me, and start prepping the va...
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Dealer Response

Thank you so much for your Great comments!!

All Comments (1)
Sales Rating Very Happy with buying experience Written by shoop05 on 4/1/08 12:00:00 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I was very pleased with my buying experience at River Town Honda, we purchased a 2008 Odyssey and our salesman was very honest and pleasent to work with. We were able to purchase the vechicle for a price that we felt was very good, the salesman negotiated fairly and didn't pull any tricks or tell a...
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