Toyota Scion of Grand Rapids Sales Reviews
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Toyota Scion of Grand Rapids Sales Reviews

  • 2555 28th St SE
  • Grand Rapids, MI 49512 (map)
  • Chat with Dealer

Sales Reviews

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Sales Rating Excellent buying experience Written by MB61 on 08/10/15 09:50:32 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I recently purchased a used vehicle and the service provided by Gerald Harris was excellent. Mr. Harris was very accommodating. A day after the purchase I noticed an issue not covered under the warranty and Mr. Harris made sure that Toyota covered the cost anyway. That's how business should be done!
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Sales Rating Satisfied Customer Written by melvin79 on 07/29/15 07:14:19 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I worked with Tara Helmer when buying my new Prius V and she did a good job for me. She responded to all my questions and phone calls promptly. She was courteous and helpful and I would purchase a car from her again.
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Sales Rating Excellent Experience Written by jcass20 on 03/02/15 02:19:22 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Gerald Harris was polite and demonstrated EXCELLENT customer service. I did purchase a 2014 Camry because I felt comfortable and I was very satisfied with the way I was treated by Gerald. He connected me with Steve M. who completed my financial process. Steve was also very professional, accommoda...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating Was A Loyal Customer Written by onlythetruth2 on 10/22/13 06:03:27 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

8) On the way home from the first day of purchase, I stopped to let my do out as she patiently waited all day with me not knowing we would be on this adventure of purchase together. I put my hand behind me to open the driver's side rear extended cab window and the latch was broken and my hand went a...
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Sales Rating Awful customer service! Written by threeboymama on 10/26/11 12:37:39 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

If you're in the market for a pre-owned vehicle... d o n 't g o h e r e! This Toyota dealer sold me a broken Toyota Sienna and never disclosed the broken part to me (the door). I didn't know that it was broken until the day after I bought it when it swung open and almost smashed into a vehicle ne...
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