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Fox Nissan of Grand Rapids Service Reviews

  • 4430 29th St SE
  • Grand Rapids, MI 49512 (map)
  • Chat with Dealer
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Service Rating Patient with my questions By brad114 on 10/27/14 10:05:05 AM PDT
Recommend this dealer? Yes

I used the terrific drive-thru service for an oil change and had questions regarding snow tires. My questions were answered with patience and I'll probably end up purchasing the tires from the dealership. I also purchased my car at this dealership and wouldn't hesitate to refer to family and frien...
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Dealer Response

Thanks for the nice review, Brad! We will share this with our team here at Fox Nissan. Let us know if you ever need anything!

All Comments (1)
Service Rating Amazing Service Department By k_witte on 08/01/14 08:01:28 AM PDT
Recommend this dealer? Yes

Service department was spectacular! We had a transmission issue and they worked quickly and easily to get the repair done. The communication was great during the entire process and they went the extra steps to make sure the process was smooth from start to finish from getting a loaner car set up to ...
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Dealer Response

Thank you for the review! We'll pass this on to our service team. Have a great day!

All Comments (1)
Service Rating Maintenance By DrStehouwer on 07/10/14 09:02:03 AM PDT
Recommend this dealer? Yes

This dealership knows how to treat its customers! From the service manager to the techs to the comfortable facility to the cashier, everyone and everything was outstanding. The car wash and vacuum were icing on the cake. What a place!
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Dealer Response

Thanks so much for the review! We will pass this on to our service team. Let us know if you ever need anything!

All Comments (1)

Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Excellent Service By kcwylie on 01/19/10 12:00:00 AM PST
Recommend this dealer? Yes

We don't have too many miles on our car at this time. However the two oil changes, tire rotation/balance were done expeditiously, and the personnel at the service department were polite and kind. We are very pleased with the service department. Enjoyed the waiting area with the soft drinks & snacks.
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