Fox Nissan of Grand Rapids Service Reviews
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Fox Nissan of Grand Rapids Service Reviews

  • 4430 29th St SE
  • Grand Rapids, MI 49512 (map)
  • Chat with Dealer

Service Reviews

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Service Rating Excellent By JodyAdams on 08/13/16 09:31:12 AM PDT
Recommend this dealer? Yes

Great service. Every one was wonderful and very friendly! I am very pleased with the service and communication with all the staff.
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Service Rating Doesn't stand by warranty By Nkrzykwa1 on 06/22/15 06:53:05 PM PDT
Recommend this dealer? No

Purchased a car from Fox Nissan that is still under warranty. Brought the car in because I was having transmission problems. They "adjusted the transmission fluid levels" and said it was good to go. After still having transmission problems we brought it back and they now say we have a bad transmissi...
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Service Rating Warranty Work and Body Work By Altima14 on 05/10/15 09:42:21 AM PDT
Recommend this dealer? Yes

My warranty issues were covered with no issues. One warranty item, noticed by the service manager, required a trip to their body shop. A loaner car (same model as mine but 2015 model - new) was provided for the duration of the repair. The service manager had my car delivered and the loaner picked...
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Service Rating Mistakes quickly corrected By GRoldguy on 03/05/15 04:58:37 AM PST
Recommend this dealer? Yes

We had a weird and peculiar issue when having brake work done, and this problem upset me as it resulted in a several day delay for correction. But Fox Nissan fixed the issue they caused free, gave us a free loaner, and even opened a Nissan "one-to-one" rewards point account for me. Since returning f...
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Service Rating Patient with my questions By brad114 on 10/27/14 10:05:05 AM PDT
Recommend this dealer? Yes

I used the terrific drive-thru service for an oil change and had questions regarding snow tires. My questions were answered with patience and I'll probably end up purchasing the tires from the dealership. I also purchased my car at this dealership and wouldn't hesitate to refer to family and frien...
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Dealer Response

Thanks for the nice review, Brad! We will share this with our team here at Fox Nissan. Let us know if you ever need anything!

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