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Fox Hyundai Sales Reviews

  • 4141 28th St SE
  • Grand Rapids, MI 49512 (map)
  • Chat with Dealer
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Sales Rating Worst customer service I have ever received Written by mb27 on 07/20/14 09:05:24 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

This has been the worst customer service I have ever received, not just from our sales guy Vic, but his manager Jeremy, and Jeremy's manager Jack T. After signing paperwork and authorizing a down payment on a 2014 Santa Fe, we were told for several days that it was difficult to find, and would take ...
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Dealer Response

Meghan Thank you for bringing this to our attention. Our division director, Jerry Moore, would like to discuss your experience with you. Please feel free to contact him at jmoore@foxmotors.com or 616-855-3471. Thanks again for bringing this to our attention ... Read more

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Sales Rating Pleasant experience Written by Dianne57 on 07/16/14 01:32:40 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Was procrastinating about replacing my 12 year old car. Hate car shopping. My experience at fox was a pleasant surprise. No pressure, informative and over all a good experience. Might even get me to buy a car more often.
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Dealer Response

Thank you, Dianne! We appreciate the feedback, and we will be sure to pass this on to our team. Let us know if there's anything we can do for you, and enjoy your new car!

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Sales Rating Purchase of 2014 Santa Fe Written by DonDavid on 06/26/14 07:24:51 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

We had a great experience with our sales person, Gregory T. He was great at locating the vehicle we wanted and was very prompt at providing us answers to our questions. We also had a great experience with the Finance Mgr., Keegan G. We are 1st time customers - so far we are very satisfied.
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Dealer Response

Thank you for the kind review! We will be sure to pass this on to Gregory, Keegan and the rest of our team here at Fox Hyundai. Let us know if there's anything we can do for you, and enjoy your new Santa Fe!

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Sales Rating sales experience for my new Hyundai Elantra Written by Gerry82 on 06/19/14 05:05:47 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I want to thank Greg T for a great buying experience. It had been 15 years since I had bought a new car, and am really glad that I met Greg and really appreciate the time he spent with me helping me with this new car buying. He not only was very friendly and helpful but he was a lot of fun to work w...
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Dealer Response

Thanks so much for the kind review! We will be sure to pass this on to Greg and the rest of our team. We're happy to hear you love your new Hyundai and Greg's peanut butter cups.

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Sales Rating Excellent Service & Support Written by jacksosr on 06/17/14 01:46:41 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Just go and see these guys if you need a new car (espec Mike G)!! - The entire process was good and they make you feel comfortable throughout what is typically a stressful time!!
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Dealer Response

Thanks for the review! We will pass this on to Mike and the rest of our Fox Hyundai team. Have a great day!

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