Service Fox Ford Car Dealership Grand Rapids Michigan | Edmunds
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Fox Ford Service Reviews

  • 3560 28th St SE
  • Grand Rapids, MI 49512 (map)
  • Chat with Dealer

Service Reviews

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Service Rating Left Rear fender molding, 2017 Edge By Cowboy1949 on 04/10/18 06:34:06 AM PDT
Recommend this dealer? Yes

Scott was very accommodating and even though it was warrantee service, he went out of his way to make me feel taken care of.
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Service Rating Fox Service By JohnMGonz on 03/23/18 11:55:22 AM PDT
Recommend this dealer? Yes

The Fox guys always do good work on my vehicles. The prices are reasonable (although I never really want to pay anything) and the personnel are pleasant and accommodating.
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Dealer Response

John, I'm glad that you always leave our dealership satisfied with our work! We appreciate your business, and we look forward to seeing you again on your next visit! All the best, Steve Winters, GM, swinters@foxmotors.com

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Service Rating Great value great service By George_P007 on 03/20/18 05:45:13 AM PDT
Recommend this dealer? Yes

My service advisor John Wheeler is a phenomenal person to work with. Very knowledgeable and on top of every aspect of maintaining my vehicle!
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Dealer Response

George, thank you for the awesome feedback! John is an excellent service advisor and we appreciate all he does for us! I'm very happy to hear that he was there to provide you with great service. Best regards, Steve Winters, GM, swinters@foxmotors.com

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Service Rating Great experience By Jessica113 on 03/10/18 03:35:35 AM PST
Recommend this dealer? Yes

Service was good and everything was explained well. They even got us in and out on a Saturday afternoon so we could bring our vehicle home that day. Denny DeWitt was very personable.
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Dealer Response

Thank you so much for your review, Jessica! I'm glad that Denny and our team were able to provide you with such a great experience. Feel free to stop in again and please let us know if you need anything! Best regards, Steve Winters, GM, swinters@foxmotors.... Read more

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Service Rating Satisfied By LauraM7 on 03/08/18 06:16:14 AM PST
Recommend this dealer? Yes

Service advisor, Sid, explained everything that was wrong with my car in detail to me. Comfortable waiting area with amenities makes the wait more tolerable.
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Dealer Response

Thank you for sharing your feedback with us, Laura. Sid and our service team will be thrilled to know you were fully satisfied with your service experience. We appreciate your business and look forward to assisting you with any future automotive needs. Thank y... Read more

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