Fox Ford
Customer Reviews of Fox Ford
Great experience with Fox
byon 09/28/2023
Mike and Dillan were so easy to work with! The whole atmosphere at Fox was inviting and comfortable. Thank you!
Great experience with Fox
byon 09/28/2023
Mike and Dillan were so easy to work with! The whole atmosphere at Fox was inviting and comfortable. Thank you!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Fox rocks!
byon 09/23/2023
Scott in service was extremely helpful.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Amazing Service - Would Recommend!
byon 09/15/2023
Very easy to drop off car for service. Everyone made sure all questions were answered and the process was seamless.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
A team that I can trust! Thank you!
byon 09/15/2023
John in the service department is always great to work with. He shows concern, and is very helpful and honest. I know that when I bring my vehicle in for any service or repairs that he and Bryan will take care of it. They made me proud to drive a Ford. Now in my hunt to find a newer Vehicle I am only interested in a Ford because I know when it needs a service, I have a service provider I can count on. Thank you John and Bryan for all of your knowledge, help, and kindness!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
C. Smith Expedition
byon 09/08/2023
John and Dennis did a great job communicating what was happening and what they planned to do with the vehicle.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Excellent Customer Car
byon 09/08/2023
What's not to like? Both the staff and service at Fox Mazda is exceptional. I felt very welcome and taken care of.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Another great visit
byon 09/08/2023
Get in & get out in a short time with your car serviced & checked out. Coffee is great.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
1 Comments
Amazing
byon 09/08/2023
The communication - totally amazing.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Mike is AMAZING! Dilan was a great sales manager:)
byon 08/30/2023
I really liked that you guys got straight to the point with pricing and didn’t try and hide any hidden fees. I appreciated giving the total with no add one and waited to talk about the warranties after papers were signed to give the buyer an option rather than negotiating the price. It was a very simple and fast process which was much appreciated! I also really enjoyed the high amount of communication. It made my life easier hearing back updates rather than me trying to reach out.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Efficient and Helpful
byon 08/29/2023
As always they were efficient and explained everything clearly. The folks at Fox Ford are always pleasant and never act like they’re doing you a favor to wait on you -unlike so many businesses nowadays. This is one of the many reasons I’ve been a repeat customer since 1997.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Scott is awesome
byon 08/26/2023
Fast service and great communication
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Extremely satisfied
byon 08/20/2023
Everything! The service advisor was friendly and courteous. The mechanics were friendly and very thorough.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Efficient and Communicative
byon 08/11/2023
It was fast and easy. The staff were communicative and friendly.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Quick and Excellant Service
byon 08/10/2023
Service on my 2016 Fusion has always been with Fox. Top notch outfit to deal with. Every Fox emplyee, and I mean EVERY Fox emplyee, I talked with was very poiite, courteous and professional. Now I have to come up with a plan on how I can swing getting one of those new Mustangs.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Meets and exceeds expectations
byon 08/02/2023
Consistent friendly and great service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
First oil change
byon 07/21/2023
Easy and friendly
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
TX Bound JGC
byon 07/15/2023
Prompt response to my initial inquiry, very supportive through the vehicle evaluation and closing processes. Sales person Goose Gosselin was very helpful.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Mazda CX-50.
byon 07/14/2023
The team was very friendly and professional. they were on top during the communication and the sale process. Mike was exceptional
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Service Review
byon 07/13/2023
I liked that the service representative did everything he could to make my experience great!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Car Service
byon 07/12/2023
The service manager was outstanding. He went above and beyond my expectations. There was a car in the bay when I arrived so I went in to ask if I should leave the car there or wait until the other car was pulled up. He said it was too hot for me to wait outside. So he took my key and said he would take care of it. He came over and sat with me to have me sign the estimate cost paperwork. Then he asked if I would like him to get me water or coffee. When the service was completed, he walked me to my car and opened the door for me. He also explained the checks they had done on my car. I could go on, but I think you get the idea. Super impressed!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great customer service!
byon 07/12/2023
Kevin was very nice and informative, and I enjoy your waiting area and the electronic correspondence with of what’s happening with my vehicle and being able to choose the services from my phone.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
1 Comments