Michigan Dealerships - Fox Acura of Grand Rapids Michigan
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Fox Acura Sales Reviews

  • 4330 29th St SE
  • Grand Rapids, MI 49512 (map)
  • Chat with Dealer

Sales Reviews

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Sales Rating TLX Aspec - great experience Written by murraam on 04/04/18 10:35:22 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I worked with Chris. He was knowledgeable, polite and direct. He helped me understand all the options that were available based on our conversation around my preferences.
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Dealer Response

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Chris. Please let us know if we can ever help you in the future. Be well, Paul Nielsen, pnielsen@... Read more

All Comments (1)
Sales Rating Fox Acura Grand Rapids Written by Acura2018 on 03/02/18 07:45:29 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

We really appreciated the dealership acknowledgement that we were long-time, loyal customers. We also appreciated the total hands-on involvement of the Sales Manager. Dan was out talking to us and helping review options right beside our salesperson, Sabrina. It was a great experience. We have been t...
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Dealer Response

Congratulations on your recent purchase, Terence! Thank you so much for the great review of your experience at our dealership and especially with Dan and Sabrina. All of the employees appreciate your loyalty to Fox Acura. If there is anything that we can do to... Read more

All Comments (1)
Sales Rating 2017 MDX Advance Written by RodneyMary on 02/14/18 06:50:10 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Sabriena and Dan were great to work with! They were both pleasant and professional throughout the whole process! I would definitely recommend Fox Acura to my friends!
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Dealer Response

Congratulations on your 2017 MDX Advance, Rodney! Thank you for taking the time to leave us a great review! Anytime our customers let us know that they had a very pleasant experience brings us great joy. I am pleased to hear that Sabriena and Dan did a great j... Read more

All Comments (1)
Sales Rating 2018 Acura MDX Written by PDowGrandRapid on 01/30/18 07:40:48 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

knowledge, attention, and consultative approach. Positive about Acura, without being defensive or negative to competitive cars. Did not push, but answered my questions and both Sabriena Nelson and Dan Westrate were extremely responsive. They wanted my business but did not make me feel rushed.
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Dealer Response

Your great feedback truly made our day. We work incredibly hard to exemplify our commitment to customer care and I am glad that Sabriena and Dan were able to show you what we strive to deliver. We look forward to making sure that you enjoy your 2018 Acura MDX ... Read more

All Comments (1)
Sales Rating Exceptional Sales Experience Written by Davidschmidt on 12/27/17 12:41:13 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

After 15 years of exceptional service and a wonderful relationship with our Acura dealer in Chicago, we were delighted to have the same exceptional experience with the Fox dealership in Grand Rapids. The low pressure atmosphere, the honest answers, and the friendly, welcoming environment made our ne...
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