Just bought a MLK350. I did not have time to come into the showroom so I emailed them with what I wanted. The response was very fast at getting back with me with answers to all my questions. I told them that I would not be able to come in for a test drive for 2weeks because of my schedule. "N...
July 1 I signed papers to purchase a TDI Sportwagen. On July 28 I submitted the documentation for the clunker and all was well. On July 31 at 11 am the sales guy called saying I needed to come in to sign the paperwork. We worked out a meeting place over his lunch to do the paper work. At 11:...
even though the sales person was knowledgable, he had absolutely no idea what options came on the make and model of car I purchased. I actually explained more to him than he already knew from the research I had done prior to purchasing.
Where I live , its 40 minutes to Betten Motors or pver an Hour to the next closest.
I have been there 2 times for warrenty work on my ML320.
Both times I waited about 3 hours on location.
Once I mentioned I had a mis-fire , but didnt really want them to fix it as I
and a pretty good wrench, t...
I bought two cars at Betten and will probably not make this mistake again. I like Volvos (obviously) but the service here has been terrible. In the past five months I have had my S40 in for service and after leaving have had another problem associated with that service. But it is always my pro...
whatever you do, compare other dealerships prior to doing any serious shopping here. Yes, the location is convenient, but from the time I purchased my new vehicle here in 2007, it has been nothing short of a nightmare to get quality or on time service. My service issues have always been either ro...
