Al Serra Buick GMC Service Reviews
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Al Serra Buick GMC Service Reviews

  • 6201 S Saginaw St
  • Grand Blanc, MI 48439 (map)
  • Chat with Dealer
  • Awarded in 2015

Service Reviews

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Service Rating Great Service and super friendly staff! By pjukawil on 02/23/16 11:09:13 PM PST
Recommend this dealer? Yes

Even though I could save money by going elsewhere for my oil change, I prefer going to Al Serra because everyone is so nice and accommodating! I love their courtesy driving service!
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Service Rating You made a life long customer! Great Service By 23a8706 on 07/28/15 05:08:26 PM PDT
Recommend this dealer? Yes

I have a GMC dealer 2 miles from my home in Rochester Hills. They have the worst customer service. I will drive 40 miles to Al Serra for how well I was treated. Cody Younglove, in service, went above and beyond to see that my truck was done right. The way Al Serra and Cody helped me I will be a c...
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Service Rating Great waiting room By Richierich2726 on 07/23/15 03:50:35 AM PDT
Recommend this dealer? Yes

Services were routine and pre-paid, however, no expense or customer service was spared in the quality of my oil change and tire rotation.
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Service Rating Service Review By godmothergwen on 07/17/15 05:11:51 AM PDT
Recommend this dealer? Yes

This is the first time I made an appointment online. The process was user friendly and easy. When I arrived, I was waited on immediately by Aaron (loved the renovations made) and my vehicle was serviced promptly. Thank!
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Service Rating Terrible Wait time even with an appointment By copenblend on 06/30/15 04:19:11 AM PDT
Recommend this dealer? No

Had a scheduled appointment for 7:30am, I wait till after 9am to get my vehicle back, all I had done was an oil change. It was an unacceptable wait time. I will not be going back. I would rather pay a little more to have reasonable service. People's time is valuable, they did a good job at wasting m...
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