Al Serra Buick GMC Service Reviews Dealerships
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Al Serra Buick GMC Service Reviews

  • 6201 S Saginaw St
  • Grand Blanc, MI 48439 (map)
  • (855) 279-4631
  • Chat with Dealer
  • Awarded in 2015
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Service Reviews

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Service Rating Excellent By Louise_R on 10/14/14 04:50:59 PM PDT
Recommend this dealer? Yes

Making the appointment for service was easy and the service was performed in a timely fashion. even though I didn't need it, I was offered shuttle service to my place of employment. Best of all, my oil change and tire rotation were free with my lease. the service staff were all friendly and helpful.
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Dealer Response

Hi Louise! We are proud that we could offer you friendly and helpful service! We strive to provide the best possible customer service. A free oil change and tire rotation are like the frosting on the cake! We look forward to working with you again in t... Read more

All Comments (1)
Service Rating junebugmsu By Bugz48507 on 08/30/14 04:55:23 PM PDT
Recommend this dealer? Yes

Eric my care specialist was excellent to work with and knew how to help me with all the car needs and my budget. I had a much better experience with him than my last visit. He reassured my confidence with the Chevy service Dept.
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Dealer Response

Hi Bugz48507! I am so happy to hear that Eric was able to rebuild your confidence in our Chevy Service Dept. We look forward to working with you again. Have a Great Day!

All Comments (1)
Service Rating Serra Review By LEDCLARKSTON on 07/25/14 07:15:10 AM PDT
Recommend this dealer? Yes

Advisors/Technicians were thorough and professional. Activities were done in a timely manner; I was treated with courtesy and respect. The Chev. facilities were clean and bright.
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Dealer Response

Hi LEDCLARKSTON! Thank you so much for taking the time to compliment our staff. We work hard to provide the best customer service we can. Have a Great Day! We look forward to working with you again.

All Comments (1)
Service Rating Not all dealerships are the same - Al Serra is the best! By momofjenny on 05/16/13 06:33:56 PM PDT
Recommend this dealer? Yes

The engine light came on in my car as I was driving to work an hour away from home. I took it to the closest Chevy dealership (Matick Chevrolet). They told me that I needed $2,000 in repairs! I declined the repair and drove the car an hour back home to Al Serra Chevrolet, where I was given the right...
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Dealer Response

Hi momofjenny! We appreciate you taking the time to compliment our staff. We work hard to provide the best customer experience we possible can. We are proud that we were able to gain your trust. Have a great day! We look forward to working with you again.

All Comments (2)

Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Good as it gets By ray_th on 02/23/13 08:00:20 AM PST
Recommend this dealer? Yes

Problem diagnosed, corrected quickly, car came back freshly washed. Had a cup of tea and a fresh donut while waiting. Don't know what else to ask for....
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