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Attempted to purchase a used vehicle from Jason Czarak of Al Serra Auto Plaza. Over a three week period I heard from him only three times and that was via email, he would never answered his phone or returned phone messages. Two weeks later I complained to the general manager one week passed still no call. After a second complaint to the general manage I received a call form Jason telling me he sold the vehicle last week, two weeks prior to this I was attempting to purchase it. Bottom line if you are interest in purchasing a vehicle from Al Serra you better go in person because they are apparently too inept or lazy to use a phone or email.
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