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Suburban Mazda Farmington Hills Sales Reviews

Overall Rating:
2.2 stars
Reviewed by 
4 members
Sales Associate:
2.8 bars
Vehicle Inventory:
2.3 bars
Finance Department:
2.0 bars
Trade-In Process:
3.0 bars
Buying Process:
2.0 bars
DEALER INFORMATION:
Suburban Mazda Farmington Hills
37911 Grand River Ave
Farmington Hills, MI 48335
(248) 471-0800
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Write your Own SALES Review
HOURS:
Sunday
Closed
Monday
8:30 am- 9:00 pm
Tuesday
8:30 am- 6:00 pm
Wednesday
8:30 am- 6:00 pm
Thursday
8:30 am- 9:00 pm
Friday
8:30 am- 6:00 pm
Saturday
10:00 am- 3:00 pm

1-4 of 4 Reviews

Sales Rating:
2.4 stars
Sales Associate:
4 bars
Vehicle Inventory:
2 bars
Finance Department:
1 bars
Trade-In Process:
3 bars
Buying Process:
2 bars
Watch out or you'll get ripped off
by gal220 on 03-21-09 (02:31PM)
Pros:
Sales person (Diane) was friendly, thorough, and stuck around late for us on a Friday.
Cons:
Finance manager was rude, dishonest, disrespectful and ungrateful for our business.

My husband and I recently went to this dealership to purchase a new vehicle. Our sales person was Diane, who we enjoyed working with and didn't have any problems with.


The problems we had started when we went to take delivery of our new car.


(1) We waited over an hour to finalize the pape...

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Sales Rating:
1.5 stars
Sales Associate:
1 bars
Vehicle Inventory:
3 bars
Finance Department:
1 bars
Trade-In Process:
N/A
Buying Process:
1 bars
Terrible
by bobbyd3 on 02-23-09 (08:56PM)
Pros:
None
Cons:
Scam Artists

This dealership was completely overpriced.  I found out after making the mistake of buying a car from there that I could have saved at least $10 a month had I gone to another Mazda dealer.  Do yourself a favor and avoid this place.

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Sales Rating:
1.3 stars
Sales Associate:
1 bars
Vehicle Inventory:
2 bars
Finance Department:
N/A
Trade-In Process:
N/A
Buying Process:
1 bars
Internet Sales Department Lacking
by jumpout79 on 05-21-08 (07:52AM)
Pros:
Quick responses
Cons:
Would not provide real pricing via internet, only ranges. Wanted to do everything face to face.

After a negative experience with the sales person at Troy, I still wanted to consider getting another Mazda vehicle, so I tried the online experience with Suburban Mazda Farmington Hills.  All in all, not satisfied at all with the internet side, all they wanted was to get you in the door.  I expe...

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Sales Rating:
3.8 stars
Sales Associate:
5 bars
Vehicle Inventory:
2 bars
Finance Department:
4 bars
Trade-In Process:
N/A
Buying Process:
4 bars
Great service
by agvkumar on 12-09-07 (06:35PM)
Pros:
Great service
Cons:
little slow,

Got quotes from few Mazda dealers. Matched and alo beat the price. Service was impeccable. Salesperson Lydia was excellent. She even helped turn my lease with Chrysler at Suburban Chrysler.


Definitely a great place for buying your car

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