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Serra Toyota Scion Service Reviews

  • 35200 Grand River Ave
  • Farmington Hills, MI 48335 (map)
  • Chat with Dealer
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Service Rating BEWARE By rganesan on 08/12/13 04:52:44 PM PDT
Recommend this dealer? No

Last Saturday, 10 AUG 2013, I had my 50K service done at SERRA TOYOTA SCION - FARMINGTON HILLS ..on my Camry 2009 XLE and this is my fourth time to this dealer for doing my service. The first 3 times, atleast, I did not have any bad impression on this dealer . After getting the car back in evening, ...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Thank you Serra Toyota By maryfelt on 02/09/11 09:17:10 AM PST
Recommend this dealer? Yes

I have been bringing my used Toyota for maintenance to Serra for the last 3 years, Dennis was normally my service tech who always seems to get me in and out of there, well most of the time, sometimes there were busy. I was never tried to be sold anything big that wasnÂ’t necessary, My neighbor who I...
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Service Rating Do not recommend this Service Dept By basicdriver on 07/08/09 12:00:00 AM PDT
Recommend this dealer? No

I am taking my Toyota in for service for the first time in this area, so I hope this is not the norm. During my initial visit to get an estimate of work needed, they took 1-1/2 hrs longer than promised. The Service desk seemed unorganized and dealing with a lot of customer's complaints. Upon ...
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Service Rating A Plus By Jim1947 on 01/02/09 12:00:00 AM PST
Recommend this dealer? No

I take my lexus there, and my wifes toyota. I have been there 3 times for service or maintainance the last few years, and have allways had good results, fixed first time every time. Thats why I purchase my cars there now also. Thanks Serra. I am glad I found you.
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Service Rating Don't go there! By reviewer2 on 05/06/08 12:00:00 AM PDT
Recommend this dealer? No

This is the absolute worst service I have ever received from a toyota dealership! I cannot believe this repair shop is even certified to be a toyota dealer. There isn't any communication between the employees. Messages are not given to the staff regarding service orders. I had a lot of work done on ...
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