Serra Toyota Scion Service Reviews - 65042 Dealerships
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Serra Toyota Scion Service Reviews

  • 35200 Grand River Ave
  • Farmington Hills, MI 48335 (map)
  • Chat with Dealer
Service Rating:

Don't go there!

Written by reviewer2 on 05/06/08 12:00:00 AM PDT Go back to Service reviews
Recommend this dealer? No

This is the absolute worst service I have ever received from a toyota dealership! I cannot believe this repair shop is even certified to be a toyota dealer. There isn't any communication between the employees. Messages are not given to the staff regarding service orders. I had a lot of work done on my Camry. I had a steering shaft changed, brakes, and transmission changed. When we drove off the lot the lug nuts fell off one of the tires, the brakes squeaked and it was out of alignment. Today after 7 times of taking my car back to these incompetent people, my brakes still squeak! I had to take my car to another dealership to align because these people couldn't figure out how to get the alignment right. The company said they would pay the bill to the other dealership. Do not use this repair shop. It is an absolute nightmare!

Dealership Experience

Were you satisfied with the quality of work performed on your vehicle? Not available Did the dealership complete the work within the timeframe promised? Not available Did the dealership provide you with an accurate quote of the work to be performed? Not available Do you feel the price paid for service(s) was fair and appropriate? Not available Did the dealer honor all commitments made? Not available

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