Village Ford Service Reviews
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Village Ford Service Reviews

  • 23535 Michigan Ave
  • Dearborn, MI 48124 (map)
  • Chat with Dealer

Service Reviews

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Service Rating Recall repair. By runfridr on 04/17/16 06:17:54 AM PDT
Recommend this dealer? Yes

My recall repair took much longer due to one tech being sent home ill. An inconvenience, but not the end of the world. I wonder what the point of appointments is if it has no bearing on when your work will get done, large or small.
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Service Rating Service By Annemarie74 on 04/05/16 11:36:51 AM PDT
Recommend this dealer? Yes

First time Ford buyer- service was great- from setting appointment to the follow through on picking it up
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Dealer Response

It is great to read such wonderful comments about your recent experience with us, Annemarie74! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

All Comments (1)
Service Rating Very satisfied with my experience. By DearbornDawn on 04/04/16 06:08:13 PM PDT
Recommend this dealer? Yes

Reception staff was welcoming and friendly. Arranged for shuttle transportation and kept me informed about estimated departure times. Transportation personnel were also friendly and familiar with the area I was being driven to. Customer service agents were very informative, prompt, thorough and f...
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Service Rating Great service By Kenneth36 on 04/04/16 10:24:23 AM PDT
Recommend this dealer? Yes

The service was fast and the people there are nice and easy to talk to and work with.
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Service Rating Great Services! Very good customer care! By Fusion201144 on 03/31/16 11:00:12 AM PDT
Recommend this dealer? Yes

My service advisor updated me on the status of my car. As soon as my car was ready, I received a confirmation via text. Great service! Village Ford care about their customers.
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