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Parkway Dodge Chrysler Jeep Ram Service Reviews

  • 21560 Hall Rd
  • Clinton Township, MI 48038 (map)
  • (888) 285-1705
  • Chat with Dealer
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Service Rating Paying For Extra Coverage !! By karenmilke on 07/14/14 03:06:48 PM PDT
Recommend this dealer? No

Now they say that it doesn't cover the power windows and I have paid for this coverage for 2 yrs and now they don't want TO PAY FOR ANYTHING ! JUST WHAT DOES THIS stupid coverage cover then ???!!? VERY DECEIVING TO GET you to buy this and then STILL EXPECT YOU TO PAY FOR everything yourself ?? Again...
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Service Rating One of the worse service experiences ever. By Kaspy on 11/20/13 08:17:15 PM PST
Recommend this dealer? No

1st trip - had an appointment but everyone left the service bay. Had to wait 15 minutes for just the write up. Stayed at the dealership for 2.5 hours and told my care was done. Sign the paperwork and they got my car. Problem not fixed. Checked the paperwork and found they ordered a part. A week late...
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Service Rating Service Department By krywko1 on 09/19/13 07:37:38 PM PDT
Recommend this dealer? Yes

The service department went far from be on, they made sure that I was satisfied with the work that they did, there was one matter that I was still concerned about so they brought the service manager out to talk to me, and I will be bring the car back so he can double check on a ticking sound coming ...
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Service Rating The Service Dept Stinks By dimples130 on 01/13/13 10:38:09 AM PST
Recommend this dealer? No

Parkway has the worst customer friendly service people I have ever met, even the manager. Some are fine, but not all. They make you feel like the problem is your fault and most of the time the problem is not fixed properly. They need a big time lesson in customer friendliest and fixing the problem p...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating worse service ever By paris10 on 01/09/12 06:15:01 AM PST
Recommend this dealer? No

My daughter purchased a top of the line jeep and has nothing but problems since. Everytime we take the car to this dealership, the problems are never fixed and its sent back to us the same way. Service is unbelievable bad and I would NEVER EVER recommend this dealership to anyone even my enemies.
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