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Parkway Dodge Chrysler Jeep Ram Sales Reviews

  • 21560 Hall Rd
  • Clinton Township, MI 48038 (map)
  • (888) 294-4079
  • Chat with Dealer
Sales Rating:

Nice experience

Written by jzydek on 01/18/13 10:24:23 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

This dealership got back to me in email within one minute of my request for information, and they included a price. Four other dealers got back to me, much more slowly, and had lots of questions or wanted me to call. Parkway did all communication by email which is my preferred method. They gave me a very fair price on my trade, and they were all very professional during the buying process. I drove 2 different vehicles. They allowed me to bring one home to make sure what I wanted to use it for would fit (transporting a musical instrument). The only negative thing at all was when I was signing the actual papers and the employee said, "Well, congratulations on coming back to an American vehicle," which just kind of irritated me. In the past I have driven their Plymouth Arrow, which was a Mitsubishi, so that comment was kind of silly, I thought. But other than that, it was a most pleasant experience. The sales staff were really helpful in showing us all the features on the van, and one of the employees called me the next day to see how I liked the car. I'm not seeing too many good comments on the service department, though, and that worries me.


Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? Yes

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