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Varsity Ford Ann Arbor of Ann Arbor, Michigan

OVERALL SALES RATING:
1.3 stars
Reviewed by 3 members
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OVERALL SERVICE RATING:
1.2 stars
Reviewed by 3 members
Write a Service Review
DEALER INFORMATION:
Varsity Ford Ann Arbor
3480 Jackson Rd
Ann Arbor, MI 48103
(734) 996-2300
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HOURS:
Sunday
Closed
Monday
9:00 am- 9:00 pm
Tuesday
9:00 am- 6:00 pm
Wednesday
9:00 am- 6:00 pm
Thursday
9:00 am- 9:00 pm
Friday
9:00 am- 6:00 pm
Saturday
9:00 am- 5:00 pm
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Sales Reviews of Varsity Ford Ann Arbor
Sales Rating:
1.0 stars
Sales Associate:
1 bars
Vehicle Inventory:
1 bars
Finance Department:
N/A
Trade-In Process:
N/A
Buying Process:
N/A
All by myself....
by digitalmonkeys on 12-16-08 (08:23AM)
Pros:
None that I could see.
Cons:
They listen very very poorly and are unhelpful.

Never purchased a Ford before.  Went to see about all the incentives on last years remaining models.  Sales people at most dealerships are pushy and try to sell you whatever they have on the lot.  The salesperson I had did the exact opposite, he said sorry we don't have what you are looking for, ...

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Sales Rating:
1.0 stars
Sales Associate:
1 bars
Vehicle Inventory:
1 bars
Finance Department:
1 bars
Trade-In Process:
1 bars
Buying Process:
1 bars
Do not Buy A car from this dealership
by kilroy55 on 03-12-08 (04:16AM)
Pros:
nothing
Cons:
stay away

I have been buying ford cars for 18 years now and never had a sales dept. just down right screw me over as had as this place. They are all freindly and really act like they are trying to help you find the car of your dreams. But in fact after you buy the car they just kick you under the bus. I bo...

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Sales Rating:
1.8 stars
Sales Associate:
1 bars
Vehicle Inventory:
4 bars
Finance Department:
N/A
Trade-In Process:
1 bars
Buying Process:
1 bars
left me wanting more, overall bad experience for a first-time new car buyer
by graystang07 on 01-31-08 (05:11PM)
Pros:
big dealership, close to highway
Cons:
sales staff tried to sell us something they were trying to move, not what we'd come for.

salesperson kept trying to sell us something we didn't want, made promises he didn't keep.    acted like he was personally interested in getting us the car we wanted at a good deal, but never followed through.   left us feeling kind of ignored.  we were prepared to buy a car from this dealership,...

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Service Reviews of Varsity Ford Ann Arbor
Service Rating:
1.0 stars
Quality of Work:
1 bars
Parts Availability:
N/A
Price:
N/A
Waiting Area:
N/A
Shuttle or Loaner:
N/A
Went in with elecrical problem left with a broken axle. Never again.
by brente on 08-08-09 (02:29PM)
Pros:
They are close
Cons:
Car cam in driving fine for electircl repair and drove away with a broken axle.

I have and 02 Escape.  I had a airbag light on and replaced the pretensioners.  Car drove fine otherwise.  As I drove off the lot, the brakes didn't work.  I then looked at the "inspection" record included with the above repair and it indicated that the ABS exciter ring was broken on one side.  T...

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Service Rating:
1.5 stars
Quality of Work:
1 bars
Parts Availability:
N/A
Price:
2 bars
Waiting Area:
N/A
Shuttle or Loaner:
N/A
Paid for them to not service my car
by aboutagirl on 07-30-09 (10:30AM)
Pros:
Convenient Location
Cons:
Terrible and Unreliable Service

Our car started jumping all over the road and there was a lot of play in the steering.  We took it to Varsity Ford .  My husband explained the problem to the service manager and asked if having an alignment would fix it.  He was told "they wouldn't know until they got in there and looked at it". ...

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Service Rating:
1.0 stars
Quality of Work:
1 bars
Parts Availability:
N/A
Price:
N/A
Waiting Area:
N/A
Shuttle or Loaner:
N/A
Poor Service
by cawfebug on 01-08-09 (12:02PM)
Pros:
none
Cons:
did not honor my appointment - left car all day, and had to bring back or leave

I had the oil changed and they brought it out dirty. I have never had a dealer say they don't wash cars.


I took this car in to have the PTU unit checked for a re-occurring problem. I brought it in first thing, 8 AM. I had to call them at 1 PM to get an update, and they said it was in line to b...

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