Dunning Subaru Sales Reviews Dealerships
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Dunning Subaru Sales Reviews

  • 3771 Jackson Rd
  • Ann Arbor, MI 48103 (map)
  • (877) 698-3340
  • Chat with Dealer
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Sales Reviews

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Sales Rating Dishonest/Misleading Sales Experience Written by htown3 on 03/31/15 04:37:12 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

I sent a very specific and precise e-mail to Dunning's Internet Sales Manager with details regarding what I was interested in, what I was trading in, my lease payoff and my requested monthly payment. I received an e-mail response from a junior salesperson titled "Great News", we can meet all of your...
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Dealer Response

Dear Steve, I am really sorry to hear about your bad experience here at Dunning Motors. I can assure you this is not our standard. We take pride in customer satisfaction at our dealership; therefore your feedback is important to us. We have over 140 empl... Read more

All Comments (1)
Sales Rating Dunning Subaru Rules Written by RogerWR on 02/09/15 09:54:37 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Got to know just about everyone involved in sales and service at Dunning. Their motto is "no unhappy clients" and my experience with them showed me that they live and work to ensure that motto. Dunning is the best dealership I've worked with. I highly recommend them.
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Dealer Response

Thank you so much for your feedback. Our goal is for every guest to be "completely satisfied" and we are very pleased to hear that you are happy with your experience with us. We look forward to seeing you again.

All Comments (1)

Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating Good service by Kristin Written by ca2mi on 10/06/10 12:00:00 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

After doing some shopping online and looking at local ads, I found a lease deal offered by another dealer who was not very close to me. I visited Dunning Subaru to see if the deal was good there as well, and met Kristin, who was very friendly and helpful. She clearly knows the product -- we were l...
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Sales Rating TERRIBLE!!!!!!!!!! Written by lgt5 on 09/16/10 12:00:00 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No, Poor experience with dealer personnel

went to Dunning Subaru to buy a Forester. Had pre-approved financing in place which was a very good interest rate. I worked with Kristin and she kept telling me things, such as the equipment included, trade in price, delivery date, etc that would later be negated by Dan and "upper management". Firs...
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Sales Rating Best Subaru Dealership Written by acmewelding on 08/12/10 12:00:00 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I bought two new Subarus from Dunning Subaru. One was an order in which I specified the car I wanted to be built. The dealership was accommodating and sold the car to me well below invoice, and below any other Subaru dealer was willing to do. Overall a flawless experience. The second Subaru was o...
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