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Ann Arbor Hyundai Sales Reviews

  • 3975 Jackson Rd
  • Ann Arbor, MI 48103 (map)
  • (877) 500-4978
  • Chat with Dealer
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Sales Rating A great Genesis buying experience Written by rabear on 04/29/14 07:44:35 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Had a 2011 Genesis sedan that got totaled in a rather sever accident. The design of the car contributed very heavily in saving my wife and I from severe injury or possible death. We decided to get another Genesis and we visited our favorite sales lady (Rola A) at Ann Arbor Hyundai. We have purchased...
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Sales Rating Poor Service Written by ramp2 on 03/20/14 07:46:50 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Bought Hyundai Sonata Hybrid on 03/04/2014, I live 35 miles from the dealer. the car would not start and any number of calls would elicit no response, calling Hyundai directly was marginally better though "two stars". Very pathetic response,service and attitude. They are absolutely not fair and ver...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating The most patronizing, demeaning experience I've ever had at a dealer Written by vesperjunkie on 08/04/10 12:00:00 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No, Poor experience with dealer personnel

Went on a Monday night to take a look at their selection. Called to inquire about a used model on Tuesday. Spoke with Mike who ran a bid for the car with his used manager. It's Aug of 2010, they are selling 2010 Hyundai Sonata nationwide well below cost. The used model I bid on was a 2009 Hyundai El...
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Comments (1)
Sales Rating Good Experience Written by dcvtwo on 04/24/10 12:00:00 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I recently leased a Nissan Altima from Ann Arbor Automotive. I really enjoyed working with my salesman, Gary Mathis, and his manager, Aaron Long. I found both men to be very straight-forward, friendly, and appropriately flexible with respect to my schedule for visits to the dealership, my test dri...
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Sales Rating Poor Customer Service Written by cjd5 on 02/17/09 12:00:00 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Recently bought a Kia Optima from this dealership and had problems with the sales staff and customer service. The car was a dealer trade and had to be picked up from another Kia dealer 130 miles away. The car had 10 miles on the odometer plus the 130 mile drive from the other dealership = 140 miles....
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