Mercedes-Benz of Westwood Sales Reviews
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Mercedes-Benz of Westwood Sales Reviews

  • 425 Providence Hwy
  • Westwood, MA 02090 (map)
  • (855) 596-0966
  • Chat with Dealer

Sales Reviews

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Sales Rating Frame Damage on Certified Pre-Owned Vehicle Written by Mercedes001 on 01/20/16 04:45:41 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

BUYER BE AWARE Absolutely the WORST experience I have ever had with a car dealership. I purchased a "Certified Pre-Owned" Mercedes from Mercedes-Benz of Westwood and later found out the automobile was involved in a car accident and sustained frame damage. Furthermore, the car was fixed in their c...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating A pleasure to deal with! Written by ronprim on 04/22/14 02:12:17 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Our Sales & Leasing Agent, Steve, at Mercedes-Benz of Westwood was an absolute pleasure to deal with. He was able to find us a car to our exact specifications in another dealer's inventory, quoted us a leasing price that was very competetive and was quite professional in every respect in his dealing...
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Dealer Response

Hi, Thank you so much for your 5 star review and for your kind words. We appreciate your business. Dennis Wilson General Manager Mercedes Benz of Westwood

All Comments (1)
Sales Rating I keep going back Written by jon333 on 04/15/14 08:42:05 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I just purchased my fourth car from Mercedes of Westwood. I keep going back because they make it easy. Great prices, great people and great service.
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Dealer Response

Hi Thank you for your 5 star review and for your loyal business! Dennis Wilson General Manager Mercedes Benz of Westwood

All Comments (1)
Sales Rating Disappointing experience Written by rkl63 on 03/04/14 11:50:44 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

My husband and I went in to Westwood to look some cars now that we need a bigger car for the baby. We felt ignored because it took a long time before someone asked us if we needed help. We wanted to test drive a couple of cars but the salesperson seemed annoyed that we wanted to drive more than one ...
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Sales Rating Incompetent Written by Yaheif65 on 03/04/14 09:38:50 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

All they care about is getting the cars sold. After delivery, they completely ignored me. Called about a question with my distronic and my sales rep was out. The boy who answered the call had no idea what he was talking about. I'm so frustrated!!!!
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