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No refund from from Audi of Westwood. Updated!

Written by neelkc12 on 01/30/12 11:33:41 AM PST Go back to Sales reviews
Recommend this dealer? NoUpdated! Purchased a vehicle from this dealer? Yes

Updated!(09/07/14 05:15 AM PDT)- Unfortuantely I need to report this . I could not take delivery of the car because within a month of ordering I got marching orders to posted overseas... and in the chaos of the move I forgot to cancel the order. When I got an email in from Jose P in April 2012 that my car is ready for delivery I wrote back to him for a refund of my deposit since I am out of the country. This is September 2014. No refunds from the dealership yet. During the order I was assured my Jose P that order deposits are 100 % refundable. Go figure!

Original Review - Contact- Jose Parada , if you are in the market for an Audi . He gave me one extended test drive and one sit in demo of an Audi Q5 - nearly 3 hours of his time. His manager - Brad is also a great guy .No hassle pricing- all I had to do is ask once. Kudos! -------------- Online pricing from dealer's internet work force was just about MSRP. You really need to go in and ask nicely. They are a nice bunch . No pressure at all.


Dealership Experience

How quickly did the dealer respond to your email inquiries? Less than 1 hour While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Yes Did the dealer honor all commitments made? Not applicable

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