Fathers & Sons Volkswagen Sales Reviews Dealerships
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Fathers & Sons Volkswagen Sales Reviews

  • 434 Memorial Ave
  • West Springfield, MA 01089 (map)
  • (888) 440-9338
  • Chat with Dealer
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Sales Reviews

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Sales Rating GREAT dealership! AWESOME customer service! Written by PaulinaChmiel on 01/14/15 06:01:06 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Customer service was AWESOME. Being a college student, finding a reliable car at a good price was hard. They pointed me in the right direction and put me in a nice Nissan Versa, and it rocks on gas! Happy customer right here!
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Dealer Response

Paulina, Your words mean so much to us here at Fathers & Sons Volkswagen. Our priority is to have customers leave with a smile. We are glad to have been able to help you with your purchase. Have a great day!

All Comments (1)
Sales Rating Best treatment by sales and service I ever had Written by JohnODo on 01/09/15 05:35:00 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Ethan and Steve worked to get me the best offer for a trade-in, and the best interest rate on a loan. Serena got the loan approved and all the papers signed the same day.
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Dealer Response

John, It's wonderful to know that you feel confident in your decision to choose Fathers & Sons Volkswagen as your dealer. It is imperative to us that we make the car-buying experience painless and efficient from the initial negotiations to the final paperwork... Read more

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Sales Rating Great Experience Written by Andrea19D77 on 01/09/15 05:34:55 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

My salesperson Ethan worked hard to find the best vehicle fit for me, and backed up his recommendations with facts about the vehicles to help me make the most informed choice. This was my first used vehicle purchase and Ethan made me feel very comfortable that I had made the correct choice.
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Sales Rating Great Experience !!!!!!!!!!!!!!!!!! Written by Jettaguy77 on 01/07/15 09:35:58 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Fathers and Sons VW was great to deal with. No pressure environment, and very friendly and helpful staff. Jodi and Justin where a great help and a pleasure to work with. Would highly recommend them to all all friends and family! Thanks again !!!
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Dealer Response

Your kind words and fantastic star-rating are greatly appreciated! I am elated to hear that Jodi and Justin were able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word a... Read more

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Sales Rating Smooth low key transaction Written by danielle25 on 01/04/15 07:58:09 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I recently purchased a car from Fathers & Sons Volkswagen and was very happy with the process and transaction -- the sales team was very open and relaxed. Definitely no high pressure. I am so happy to be in a new car -- thanks Justin!
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Dealer Response

Danielle, Congratulations on your purchase! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such an outstand... Read more

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