Massachusetts Dealerships - Fathers & Sons Volkswagen of West Springfield Massachusetts
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Fathers & Sons Volkswagen Sales Reviews

  • 434 Memorial Ave
  • West Springfield, MA 01089 (map)
  • Chat with Dealer
  • Awarded in 2016

Sales Reviews

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Sales Rating Great sales experience Written by nikkisdad1 on 06/01/16 11:24:06 PM UTC
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Tom Drazal was a great salesperson. Helped in all aspects of the sale of my 16 Tiguan. Tom walked us threw all the ins and outs of the purchase right threw the delivery of my Tiguan. I will purchase future vehicles from Fathers and Sons
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Dealer Response

Thanks for your outstanding review! I'm very happy to hear that Tom was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Since... Read more

All Comments (1)
Sales Rating Great experience at Father&Sons Written by DanielD77 on 04/22/16 03:09:40 PM UTC
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Very easy transaction. Walked me through all aspects of the vehicle. Super nice and very hospitable. Dealership was really maintained. Great experience.
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Dealer Response

Daniel, Thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience at Fathers & Sons Volkswagen! If you need anything else, please don't hesitate to let us know! Sincerely, Damon Cartelli, Presid... Read more

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Sales Rating great job Written by meadoLEG on 04/14/16 03:02:57 PM UTC
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Just bought a new Audi Q7. The sales team did a great job in all aspects: figuring out what I wanted, making sure all options were ordered as discussed, follow-up, delivery, personal touch, etc. This is my second purchase here and I'd do it again.
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Dealer Response

Thank you for the excellent review! It was a pleasure to read about your second car buying experience at Fathers & Sons Volkswagen. We strive to provide excellent customer service, and we're glad that this was the case for you! We look very forward to seeing y... Read more

All Comments (1)
Sales Rating First time Volkswagen buyer Written by dcote99 on 02/21/16 05:03:51 PM UTC
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I recently bought a new Jetta from Fathers and Sons. The salesman, Mr. Ortiz, was very helpful. I told him what I was looking for and what I could afford. He found several options and we narrowed it down to the one I wanted. When the car I selected was not available he found one at another deale...
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Sales Rating Great sales process and customer service Written by metrshr on 02/20/16 04:35:15 PM UTC
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Recently purchased a '16 Audi S3 from Fathers & Sons Audi. From the first initial dealing with Ethan Prentiss to the day I picked up the vehicle at the dealership, everything was up front and fair. Since this dealership was 2+ hours from my home, 95% of the sales transaction occurred via email. ...
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