Fathers & Sons Volkswagen Sales Reviews Dealerships
Print | Edit this listing

Fathers & Sons Volkswagen Sales Reviews

  • 434 Memorial Ave
  • West Springfield, MA 01089 (map)
  • (888) 440-9338
  • Chat with Dealer
ADVERTISEMENT

Sales Reviews

Sort By:
Sales Rating Great car buying experience Written by Smethyl on 05/01/15 05:03:44 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I had a wonderful experience buying my 2015 Jetta! I didn't feel any pressure to purchase and was very comfortable with everyone. The staff was super nice and Ethan Prentiss made my purchasing experience very easy! He made me feel supported and educated. I can't wait to purchase my next car from Fat...
Read the full review

Sales Rating Outstanding Experience Written by Northamptongal on 04/01/15 06:56:59 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

We just bought a new VW from Fathers and Sons. The transaction was transparent, competent, and fair. Our salesperson, Ethan Prentiss, took great pains to secure exactly the features we wanted, delivered the car in spotless condition, and took about an hour to instruct us about the vehicle when we ...
Read the full review

Dealer Response

On behalf of Fathers & Sons Volkswagen, I would like to express our sincere gratitude both for your loyal business and for taking the time to write this marvelous review. Ethan is a valued member of our team and it s a delight to know that he was able to take ... Read more

All Comments (1)
Sales Rating Ordered GTI with PP Written by mstadnic on 03/02/15 09:30:42 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

The sales representatives were not pushy and were very nice. They were also very excited about the product that they were selling. Also sent me information about the ordered car along the process.
Read the full review

Dealer Response

We sincerely appreciate your feedback. Each employee is a valued member of the Fathers & Sons Volkswagen team and we all strive to provide excellent service. We look forward to seeing you again in the future. Sincerely, Damon Cartelli, President and Owne... Read more

All Comments (1)
Sales Rating GTI PP Order Written by stadnicki17 on 02/27/15 05:34:57 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Fathers & Sons VW was great in the ordering process of my new GTI with the Performance Package. They were very straight forward with me and the whole situation. I really enjoyed the atmosphere there and did not feel pressured into making any decisions. I would recommend talking with Justin Archambau...
Read the full review

Dealer Response

Thank you so much for writing this review. We love hearing about customers that have a great experience at Fathers & Sons Volkswagen and we are glad you are one of them. We are completely dedicated to providing top quality service and we are ecstatic to hear t... Read more

All Comments (1)
Sales Rating Great Dealership to work with Written by kayakmatt on 02/25/15 03:51:06 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I talked to an online specialist and within a short time i received an email from her as well as Ethan to set up an appointment. we felt no pressure and were informed of all of our options
Read the full review

ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
Have a question? We're here to help!
Chat*
Chat online with us
Email
Email us at help@edmunds.com
*Available daily 8AM-5PM Pacific
Phone*
Call us at 855-782-4711
SMS*
Text us at ED411