Bertera Chrysler Jeep Dodge Ram Sales Reviews - 2 Dealerships
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Bertera Chrysler Jeep Dodge Ram Sales Reviews

  • 539 Riverdale St
  • West Springfield, MA 01089 (map)
  • (888) 692-0471
  • Chat with Dealer
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Sales Reviews

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Sales Rating Our journey leading to the purchase of a Chrysler 300 Written by chrisgranbyct on 08/18/13 11:37:33 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

My wife and I had been looking at cars (SUVs) for the previous 3 weeks. We had many parameters to deal with, including issues with elderly parents. The one SUV that we both liked very much ended up hurting my wife’s knee due to an awkward driving position for her size. Many of the other SUVs were b...
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Sales Rating Igor P. Written by lousal on 07/16/13 08:08:51 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Would like to commend Igor P. on his very courteous and professional dealing with me and family. He made our vist to Bertera Auto feel more like a family picnic than a business deal. He was very helpful and knowledgeable about the car we purchased. I can honestly say that we would highly recommend t...
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Dealer Response

Thank you very much for the kind review! Igor is one of our top consultants. The fact that he speaks fluent Russian helps out a good percentage of our customers as well. Congratulations!

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Sales Rating Great deal great Staff!!!! Written by ford_owner2 on 07/12/13 10:21:22 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I just want to take a minute out of my day to say what a great experience I had at bertera in West Springfield. Chris was so helpful he knew his product well and if there was a question he couldn't answer himself he quickly found someone who had the answer. I was impressed with the lengths Chris wen...
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Sales Rating Pleasant, Easy, Friendly Experience Written by kaestarr on 07/09/13 12:30:10 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

We came a few hours from out of state and were instantly greeted by Justin. We were able to look at the car we desired and were offered many options that fit our budget and situation. There was never a "scary car dealership" feeling or pressure whatsoever. Even the finance department was warm and we...
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Dealer Response

Thank you very much Kait and Joe!! We are honored to have Justin as part of our team! Welcome to the Bertera Family, and please do not hesitate to contact if you have any questions about your new vehicle.

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Sales Rating If Zero stars was an option... Written by alski on 07/08/13 07:37:09 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

This dealership quoted me a price that was ~$5,000 less than what they were ACTUALLY selling the car for. This quote was on a spec sheet with my vehicles specific VIN number and was the reference used to compare approximately 10+ other vehicles. Obviously, given their misleading price, their vehicle...
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Dealer Response

Good morning! I would like to start by apologizing for your negative experience with our store. We pride ourselves on being upfront and transparent with our customers, especially when it comes to pricing. We do not want to earn your business just one time, bu... Read more

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