Massachusetts Dealerships - Bertera Chrysler Jeep Dodge Ram of West Springfield Massachusetts
ADVERTISEMENT
Print | Edit this listing

Bertera Chrysler Jeep Dodge Ram Sales Reviews

  • 539 Riverdale St
  • West Springfield, MA 01089 (map)
  • (888) 692-0471
  • Chat with Dealer

Sales Reviews

Sort By:
Sales Rating Dishonesty Written by egaboury on 08/21/13 04:26:12 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

I wrote a review earlier on this website recommending Bertera for good customer service. I can still say that I was treated nicely by Jimmy and Igor during the buying process and I don't have a problem with them personally, but today I found out that I was given some false information about the car ...
Read the full review

Dealer Response

Good morning, We would like to apologize for any misunderstandings and miscommunications that occurred. We have since given you a 6 year 100,000 Mile Warranty for your Hyundai. Please accept our apologies, and if you could, respond to this so that others ma... Read more

All Comments (1)
Sales Rating Our journey leading to the purchase of a Chrysler 300 Written by chrisgranbyct on 08/18/13 11:37:33 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

My wife and I had been looking at cars (SUVs) for the previous 3 weeks. We had many parameters to deal with, including issues with elderly parents. The one SUV that we both liked very much ended up hurting my wife’s knee due to an awkward driving position for her size. Many of the other SUVs were b...
Read the full review

Sales Rating Igor P. Written by lousal on 07/16/13 08:08:51 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Would like to commend Igor P. on his very courteous and professional dealing with me and family. He made our vist to Bertera Auto feel more like a family picnic than a business deal. He was very helpful and knowledgeable about the car we purchased. I can honestly say that we would highly recommend t...
Read the full review

Dealer Response

Thank you very much for the kind review! Igor is one of our top consultants. The fact that he speaks fluent Russian helps out a good percentage of our customers as well. Congratulations!

All Comments (1)
Sales Rating Great deal great Staff!!!! Written by ford_owner2 on 07/12/13 10:21:22 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I just want to take a minute out of my day to say what a great experience I had at bertera in West Springfield. Chris was so helpful he knew his product well and if there was a question he couldn't answer himself he quickly found someone who had the answer. I was impressed with the lengths Chris wen...
Read the full review

Sales Rating Pleasant, Easy, Friendly Experience Written by kaestarr on 07/09/13 12:30:10 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

We came a few hours from out of state and were instantly greeted by Justin. We were able to look at the car we desired and were offered many options that fit our budget and situation. There was never a "scary car dealership" feeling or pressure whatsoever. Even the finance department was warm and we...
Read the full review

Dealer Response

Thank you very much Kait and Joe!! We are honored to have Justin as part of our team! Welcome to the Bertera Family, and please do not hesitate to contact if you have any questions about your new vehicle.

All Comments (1)
ADVERTISEMENT