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Bertera Chrysler Jeep Dodge Ram Sales Reviews

  • 539 Riverdale St
  • West Springfield, MA 01089 (map)
  • Chat with Dealer
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Sales Rating Honesty,truth Written by Boe5 on 05/31/14 10:05:54 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Oh boy!!! I am truely blessed having received the most decent experience as of yet in purchasing a newer vehicle. I can not express enough how over the top individuals such as sandy, Dave, Aubrey, and of course igor were through this process, they were all professional and down to earth personable a...
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Sales Rating Never again Written by Johnm39 on 01/16/14 08:53:57 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

I will never step foot in any of these dealerships. I have been warned before from friends to go elsewhere. I guarantee you I will never be at this place of business again. They wouldn't even let me go home and think about it. I told them to let me think over the payments for a few days. They called...
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Sales Rating Well done, pleasant atmosphere Written by stvshan8 on 08/23/13 07:26:52 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Overall it was a very good experience at Bertera Jeep. We had an appointment with Monty, and he made us feel very comfortable, and was knowledgeable during the process. We didn't particularly have fancypants credit, took a little hit for that in the rate, but this was expected. We were treated like ...
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Dealer Response

We are so happy to hear that we were able to help you get a new Jeep and that you are happy. Thank You!

All Comments (1)
Sales Rating Dishonesty Written by egaboury on 08/21/13 04:26:12 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

I wrote a review earlier on this website recommending Bertera for good customer service. I can still say that I was treated nicely by Jimmy and Igor during the buying process and I don't have a problem with them personally, but today I found out that I was given some false information about the car ...
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Dealer Response

Good morning, We would like to apologize for any misunderstandings and miscommunications that occurred. We have since given you a 6 year 100,000 Mile Warranty for your Hyundai. Please accept our apologies, and if you could, respond to this so that others ma... Read more

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Sales Rating Our journey leading to the purchase of a Chrysler 300 Written by chrisgranbyct on 08/18/13 11:37:33 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

My wife and I had been looking at cars (SUVs) for the previous 3 weeks. We had many parameters to deal with, including issues with elderly parents. The one SUV that we both liked very much ended up hurting my wife’s knee due to an awkward driving position for her size. Many of the other SUVs were ...
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