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Wellesley Volkswagen Service Reviews

  • 231 Linden St
  • Wellesley, MA 02482 (map)
  • Chat with Dealer
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Service Rating Can't say enough good things about these guys By marleneg2 on 06/30/14 09:52:16 AM PDT
Recommend this dealer? Yes

The service that Wellesley VW has provided me over the last few years on my old Jetta has impressed me so much that I just leased a new Tiguan from them. Ian, Vincent and Matt have always been honest and helpful in any interaction that i've had with them. I feel like they are truly looking out for m...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Excellent Service Dept. By ryanwright on 06/30/12 05:31:28 PM PDT
Recommend this dealer? Yes

I started bringing my Touareg here for service after I purchased it at Minuteman back in 2006. I figured I would give them a shot because I really wasn't happy with the service where I purchased it. The staff here has been fantastic, always friendly and always willing to help you out. As far as Bost...
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Service Rating The Best in Metro Boston By touaregman on 04/30/12 09:28:41 AM PDT
Recommend this dealer? Yes

I have been driving VW's since the 1980's and have lived in the Boston area my whole life. I have pretty much tried all that this area has to offer in regards to VW dealer service.. None of them can hold a match to Wellesley VW. I have been dealing with Mike Kandalaft, the service manager there, dir...
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Service Rating Wellesley VW By m_z on 12/01/11 11:59:47 AM PST
Recommend this dealer? Yes

- When I leased my 2003 VW Passat, I took it for service at this dealership. - The service was probably the best that I've ever received and experienced. Relatively friendly service people and somewhat accommodating. - Thank good most of the repairs were covered under the lease agreement. TOO many e...
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Service Rating Beware of this dishonest dealer By wrenchguy on 05/07/10 12:00:00 AM PDT
Recommend this dealer? No

During each of the last three trips to Wellesley VWs Service Department, they came up with a way to cheat or overcharge me. Although each of the events was small, they probably are indicative of the overcharging that goes on on larger jobs and is more difficult to detect. The most recent example ...
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Dealer Response

Wrenchguy... My name is Michael Kandalaft and I am the service manager at Wellesley Volkswagen. After reading your review, I am sorry that you feel this way. I can assure you that we have never in any way cheated or overcharged any of our customers. Our custom... Read more

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