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Mercedes-Benz of Boston Sales Reviews

  • 259 McGrath Hwy
  • Somerville, MA 02143 (map)
  • (888) 230-9749
  • Chat with Dealer
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Sales Rating Excellent service, very satisfied Written by Allenp99 on 11/06/14 01:15:44 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I came to Mercedes-Benz of Boston to browse the different models available, and ended up with a new car thereafter. Georgina is incredibly easy to work with and did not use any pressuring tactics whatsoever. She took the time to show me the different models I was interested in and described (in deta...
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Dealer Response

Thank you, Allen, for posting such an awesome positive review! A terrific guest experience is what we aim for each and every time and Georgina is truly a testament to that. Thank you for your business and we look forward to serving all of your automotive needs... Read more

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Sales Rating Excellent experience Written by eileen19 on 10/31/14 01:09:51 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I purchased a 2015 C Class 4 Matic from this dealer.all of the staff I dealt with were extremely professional and customer service Was primary. I would recommend them to anyone! Eileen
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Dealer Response

Thank you, Eileen! We realize that customer service is of the utmost importance in our business, so it's rewarding to hear comments like yours. Thank you for the recommendation and we look forward to serving your automotive needs again! Best, Jeff D... Read more

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Sales Rating Dishonest, Unprofessional, Poorly trained representative Written by gaklbet on 10/28/14 05:59:57 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Purchased a Certified Pre-Owned C300 three weeks ago. I was told it was a "one owner" vehicle. Upon investigation during a service visit, I uncovered it was a courtesy vehicle. The vibration I felt when I test drove the car was not fixed after multiple attempts. I finally returned the car and re-...
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Sales Rating Excellent experience! Written by silverfox300 on 10/21/14 12:43:50 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I just purchased a C300 from Herb Chambers Mercedes-Benz of Boston and had a great experience. The sales/leasing agent, Danubia, was wonderful. She was extremely knowledgeable and kind and worked hard to find the right car for me. There was no hard selling. No hidden costs. No stress. Ultimately, Da...
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Dealer Response

Thank you for taking the time to share this wonderful feedback. I'm so happy Danubia was able to make this an enjoyable experience. We appreciate your 5-star review and please let us know if there is anything else we can do for you. Best, Jeff Davis, Gen... Read more

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Sales Rating 3rd Purchase from MB of Boston Written by sartick on 10/11/14 09:40:16 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I just purchased my 3rd Mercedes Benz from Chip McCarty of Mercedes of Boston, and while the 3 purchases happened over approximately 15 years with other brands (Lexus, Audi) purchased in between, I continue to deal with the dealership and, especially, with Chip for the service, attention, courtesy a...
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Dealer Response

Thank you for taking the time to share your encouraging words and kind recommendation of Chip. We appreciate your continued business and look forward to serving your automotive needs for many more years to come! Sincerely, Jeff Davis General Manager

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