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Mercedes-Benz of Boston Sales Reviews

  • 259 McGrath Hwy
  • Somerville, MA 02143 (map)
  • (888) 230-9749
  • Chat with Dealer
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Sales Rating C300 2014 Written by brooke8 on 04/03/14 11:47:27 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I went it to ask about extending my lease because I didn't have time to car shop. Jeff T. not only made the process easy and quick, we had a car picked in 20 min and had it delivered the next week. Everything in the contract was as we discussed and he went above and beyond to ask if I wanted anythin...
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Dealer Response

Thank you, Brooke, for taking the time to share your experience with Jeff here at Mercedes-Benz of Boston. I'm so happy to hear Jeff was able to assist you with your purchase. We greatly appreciate your encouraging review and I know Jeff will feel the same. Th... Read more

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Sales Rating Excellent service Written by cristina06 on 03/13/14 04:21:24 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

We are a military family and have to move around quite often .We have been working with Thomas P. and MB of Boston for over 8 years and have purchased 3 vehicles because of his great service!. Mr. P. has always gone above and beyond to ensure that we are able to find a vehicle that meets our needs. ...
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Dealer Response

Thank you so much for this kind review! Our friendly and knowledgeable team works very hard to earn customer satisfaction. We continuously strive to exceeded our customers’ expectations by taking the time to listen to your needs and ensure you find the right ... Read more

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Sales Rating Nicely Used Written by pink6 on 02/14/14 07:14:42 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

All staff were friendly. Strongly opinionated but willing to coordinate from a long distance away. The dealership was willing to take the vehicle in for a PPI. Very flexible in how I was treated
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Dealer Response

Thank you for taking the time to share your experience here at Mercedes-Benz of Boston. I’m thrilled to hear we were able to provide you with such a pleasant car buying experience. We value your business and we look forward to serving your automotive needs fo... Read more

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Sales Rating Great Experience! Written by kcullen on 02/04/14 05:59:14 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

We came to the MB dealership to buy a used C300. We were introduced to Georgina after having an unpleasant experience with another dealer. Georgina was great! She knows her stuff and is very easy to reach - even texting us to ask if we were happy with our car after purchasing. I would definitely rec...
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Dealer Response

Thank you so much for this kind review! Our friendly and knowledgeable team works very hard to earn customer satisfaction. We continuously strive to exceeded our customers’ expectations by taking the time to listen to your needs and ensure you find the right ... Read more

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Sales Rating Best car purchasing experience ever! Written by flybd5 on 01/23/14 05:32:51 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Wow. I had heard that customer experiences at a Mercedes dealership were above average, but I had no idea how good it would be until I bought a Mercedes this week at Herb's dealership in Boston. I have never, ever been treated as professionally, courteously and in as friendly a manner as I experienc...
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