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Patrick Subaru Sales Reviews

  • 3 Elm St
  • Shrewsbury, MA 01545 (map)
  • Chat with Dealer
Sales Rating:

A new twist on the old bait and switch tactic

Written by jpendleton on 9/5/09 12:00:00 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

A month or so ago, I bought a Subaru Impreza. I got a pretty good deal, too. The salesman gave some innocuous reason for not filling in certain parts of the Sales Agreement. Then, when I went up to pick up the car, the Sales Manager told me that they had figured the % wrong, and/or based it on the wrong model. The actual cost was going to be a bit more than discussed. Lo and behold, those costs happened to be the parts of the form that the sales guy left blank. I have already found two other customers that they used this tactic on. We do not have to accept unfair and deceptive practices. Subaru has other dealerships that are honest and deal square with a customer.


Dealership Experience

How quickly did the dealer respond to your email inquiries? Not available While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not available Did the dealer honor all commitments made? Not available

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