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Herb Chambers Lexus Service Reviews

  • 25 Providence Hwy
  • Sharon, MA 02067 (map)
  • (888) 230-6110
  • Chat with Dealer
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Service Rating Amazing Service! By caccmccfc on 03/06/14 08:00:14 AM PST
Recommend this dealer? Yes

We have been bringing our car to Herb Chambers Lexus Sharon for service for over 15 years. Since the beginning we have been fortunate to work with Frank C. We have worked with other Service/Customer Service Representative all have been great however Frank is the BEST! Frank is an amazing Service Rep...
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Dealer Response

Thank you so much for sharing your superb opinion about us! At Herb Chambers Lexus of Sharon, we strive to provide a hassle-free environment that focuses on your needs, ensuring you know we care about your car-buying experience. I am proud to hear that you had... Read more

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Service Rating Frank C is the Man!! By Lkro01 on 01/18/14 12:32:35 PM PST
Recommend this dealer? Yes

Frank is a great Master Service Consultant. He is the man!! We bought our SUV in 2012 and every time I need to bring it for service, I call Frank! He goes out of his way to accommodate my schedule, breaks down the services and prices, and discuss any upcoming service I might need. But he really went...
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Dealer Response

This is exactly the kind of feedback we love to hear from our guests! Thank you for taking the time to post such a kind review. Everyone here at Herb Chambers Lexus of Sharon strive to go above and beyond for our guests, and Iím so glad Frank was able to make ... Read more

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Service Rating Accepted and delivered with a smile... By cathy_n on 02/02/13 07:55:07 AM PST
Recommend this dealer? Yes

Shortly after buying a certified used Lexus CT200h, I had to take it in for a vehicle inspection and the touch up of some minor rock dings on the front bumper. This would take a while, so they gave me a loaner car for free and I used the loaner to run my errands that day. When I returned and gave b...
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Dealer Response

Cathy, Thank you for taking the time to share your experience at Herb Chambers Lexus of Sharon. I sincerely appreciate you taking the time to write such a kind review. Iím thrilled to hear that you had such a pleasant experience while visiting our service depa... Read more

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Service Rating Excellent service! By dave_s4 on 01/08/13 07:43:02 AM PST
Recommend this dealer? Yes

This was my first experience at Herb Chambers Lexus and I was immediately greeted by a young man named Ryan who was delighted to walk me through the service process at Lexus. I recently purchased a used Lexus IS250 RWD 6spd and it needed some work done that the previous owner had neglected to do. Wh...
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Dealer Response

Dave, Thank you for choosing Herb Chambers Lexus of Sharon as your service provider. We are thrilled to hear how happy you are and that we were able to provide you with a pleasant experience. Providing excellent customer service is our top priority. Iíll be su... Read more

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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Happy Customer- Thank you Sam Li By lexus_owner12 on 07/30/12 10:17:28 AM PDT
Recommend this dealer? Yes

Herb chambers Lexus was my third dealership visit in a week span. Purchasing a new vehicle is a stressful and long process especially when shopping for the best deal. My visit to Herb Chambers Lexus in Sharon is a long drive from where I am from, BUT it is worth it. I came into the dealership unsure...
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Dealer Response

Hello and thank you for this feedback! I'm very pleased to know that sales consultant Sam Li was able to make this process smooth and easy for you. Our entire team works hard to ensure that each and every customer has the same exact experience with us that you... Read more

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