No Pressure Sales at Herb ChambersWritten by newrx350ny4 on 07/15/11 07:51:34 AM PDT Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes
We recently purchased a new 2011, RX-350 and it was the best new car buying experience I ever had. I have bought many new cars over the years and this was actually a very pleasant process. The sales person actually listened to what our needs were and let us decide what we wanted. No quick test drives and we drove a few different cars. He suggested a certified pre-owned and they had some really great ones. He didn't press us for going for a model with navigation or upgrades. Since certified pre-owned were holding such high values it seemed to make more sense and go new for only a few thousand more. No high pressure to sell us extended warranties or the usual add on items. Got a great loan rate which also made a new car purchase a little easier to accept. I had no car trade in to deal with so perhaps that made it easier because I didn't need to haggle over my trade in.