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First Acura of Seekonk, Massachusetts

OVERALL SALES RATING:
2.9 stars
Reviewed by 2 members
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OVERALL SERVICE RATING:
1.5 stars
Reviewed by 3 members
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DEALER INFORMATION:
First Acura
16 Highland Ave
Seekonk, MA 02771
(508) 336-1400
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HOURS:
Sunday
12:00 pm- 5:00 pm
Monday
9:00 am- 8:00 pm
Tuesday
9:00 am- 8:00 pm
Wednesday
9:00 am- 8:00 pm
Thursday
9:00 am- 8:00 pm
Friday
9:00 am- 6:00 pm
Saturday
9:00 am- 5:00 pm
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Sales Reviews of First Acura
Sales Rating:
1.0 stars
Sales Associate:
1 bars
Vehicle Inventory:
1 bars
Finance Department:
1 bars
Trade-In Process:
1 bars
Buying Process:
1 bars
bad experience
by greenacura on 08-10-09 (12:49PM)
Pros:
nothing
Cons:
everything

sales process was terrible.  The dealer promissed to have exact car but it took a week until finally located at another dealer.  Documentation process wasn't correct twice.  Car was dirty on pick up day.

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Sales Rating:
4.8 stars
Sales Associate:
5 bars
Vehicle Inventory:
4 bars
Finance Department:
5 bars
Trade-In Process:
5 bars
Buying Process:
5 bars
Went in to test drive, walked out with a contract
by dniedfeldt on 01-03-08 (03:40AM)
Pros:
My sales associate
Cons:
absolutely none

I had decided to purchase a full-loaded honda accord... but thought I might as well just tryout an acura.  the TL didnt have enough curb to highway power for me... so I tried the TLS.  I fell in love.  What amazed me was the kindness of my "new" sales associate.  He had not been with the dealer l...

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Service Reviews of First Acura
Service Rating:
1.0 stars
Quality of Work:
1 bars
Parts Availability:
N/A
Price:
1 bars
Waiting Area:
1 bars
Shuttle or Loaner:
1 bars
terrible service for new 2007 tl
by greenacura on 08-10-09 (12:19PM)
Pros:
free pick up delivery (by stinky driver who smelled up car with cheap after shave)
Cons:
charges for service never performed

I had serviced my 2007 acura tl there for 2 years according to the maint. schedule in the car.  There service was expensive $110 for oil change and tire rotation & balance.  I was constantly complaining that the car had a vibration on the highway.  Finally after 3 $110 tire rotations and balancin...

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Service Rating:
2.4 stars
Quality of Work:
1 bars
Parts Availability:
3 bars
Price:
1 bars
Waiting Area:
4 bars
Shuttle or Loaner:
3 bars
Torqued
by capemotoring on 11-24-08 (07:21AM)
Pros:
none
Cons:
Expensive and not convinced they did the work you paid to have done.

I had a problem with my MDX and its torque converter.  This apparently is not an uncommon problem with the MDX.  Indeed, Acura apparently had extended  the warranty on the transmission including torque converter which expired at 100,000 miles.  I first identified the problem at about 90,000 miles...

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Service Rating:
1.0 stars
Quality of Work:
1 bars
Parts Availability:
1 bars
Price:
1 bars
Waiting Area:
1 bars
Shuttle or Loaner:
1 bars
Bad Service...Don't Go There
by aanjod on 12-04-07 (09:09AM)
Pros:
Service was great while it lasted
Cons:
Neglecting to tell customers of vadalism is not acceptable

I went there for routine service. Every other time I went there they were very helpful and polite. Would be a five star rating if not for the following incident. They kept my car over the weekend to replace the transmission under warranty for free. Didn't cost me a thing and I had a loaner so I w...

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