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BMW of Peabody of Peabody, Massachusetts

OVERALL SALES RATING:
2.0 stars
Reviewed by 3 members
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OVERALL SERVICE RATING:
4.5 stars
Reviewed by 1 member
Write a Service Review
DEALER INFORMATION:
BMW of Peabody
221 Andover St
Peabody, MA 01960
(978) 538-9900
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HOURS:
Sunday
12:00 pm- 5:00 pm
Monday
8:00 am- 8:00 pm
Tuesday
8:00 am- 8:00 pm
Wednesday
8:00 am- 8:00 pm
Thursday
8:00 am- 8:00 pm
Friday
8:00 am- 7:00 pm
Saturday
8:00 am- 5:00 pm
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Sales Reviews of BMW of Peabody
Sales Rating:
1.4 stars
Sales Associate:
1 bars
Vehicle Inventory:
2 bars
Finance Department:
1 bars
Trade-In Process:
1 bars
Buying Process:
2 bars
Worst car dealership experience of my life
by dpaparella on 09-11-08 (06:18PM)
Pros:
New facility
Cons:
[violative content deleted]

Two years ago we purchased a new BMW X3 and leased a BMW 325CI convertible.  At the time, we were told that if we paid them $ 733. to install LoJack in the leased vehicle, that we would be credited for this at the end of the lease (which was written in as a separate line item next to our deposit ...

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Sales Rating:
1.0 stars
Sales Associate:
1 bars
Vehicle Inventory:
1 bars
Finance Department:
1 bars
Trade-In Process:
1 bars
Buying Process:
1 bars
The Car that was not there.
by dilip1 on 02-10-08 (05:24PM)
Pros:
I saved money by not buying
Cons:
I did not get my BMW


            Last week on February 2nd  I had a unique experience at BMW of Peabody, which can be classified as the worst experience of a lifetime.I was in market for a new 2008 BMW 328 Xi with premium package, navigation sysytem and a cold weather package.I went on line with Edmunds.com who...

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Sales Rating:
3.6 stars
Sales Associate:
5 bars
Vehicle Inventory:
3 bars
Finance Department:
4 bars
Trade-In Process:
2 bars
Buying Process:
4 bars
Expensive, but professional.
by sugarloaf on 01-21-08 (06:00AM)
Pros:
Good Website, Professional, Clean, Big Inventory
Cons:
PRICE PRICE PRICE. Bland inventory, Poor Trade Values.

Make a deposit when you start negotiating.

The staff at BMW of Peabody is nothing but professional, if you visit any other high pressure dealer, you will leave with an appreciation for Rick and his staff. However, you have to be quick on your mark because cars that have sat there for months (unt...

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Service Reviews of BMW of Peabody
Service Rating:
4.5 stars
Quality of Work:
5 bars
Parts Availability:
5 bars
Price:
3 bars
Waiting Area:
5 bars
Shuttle or Loaner:
N/A
After initial issues, this is what service should be
by mubrat on 09-26-07 (08:14AM)
Pros:
Fast and Knowledgeable service, Great waiting area, value your time.
Cons:
Expensive

My first appt with BMW of Peabody was horrible -- I called several times and left several messages/emails to schedule an appt, and nobody ever called back.  Finally called a manager who got me right in to their Centennial Drive location.  Awesome.  Great waiting area, with different working/loung...

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