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Clay Nissan of Norwood Sales Reviews

Overall Rating:
2.0 stars
Reviewed by 
7 members
Sales Associate:
1.9 bars
Vehicle Inventory:
2.4 bars
Finance Department:
2.0 bars
Trade-In Process:
1.7 bars
Buying Process:
1.8 bars
DEALER INFORMATION:
Clay Nissan of Norwood
525 Providence Hwy
Norwood, MA 02062
(781) 326-1500
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HOURS:
Sunday
12:00 pm- 5:00 pm
Monday
9:00 am- 9:00 pm
Tuesday
9:00 am- 9:00 pm
Wednesday
9:00 am- 9:00 pm
Thursday
9:00 am- 9:00 pm
Friday
9:00 am- 6:00 pm
Saturday
9:00 am- 6:00 pm

1-5 of 7 Reviews

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Sales Rating:
1.8 stars
Sales Associate:
1 bars
Vehicle Inventory:
2 bars
Finance Department:
N/A
Trade-In Process:
2 bars
Buying Process:
2 bars
Don't Buy - They Don't Stand Behind Their Vehicles
by jjm66 on 07-15-09 (06:50PM)
Pros:
Very few
Cons:
Don't stand behind sale - unethical

My wife and I purchased a Nissan Pathfinder from Clay Nissan in 2008 from Julie Vonderhyde (sp.). She was a friendly salesperson and we got a reasonable deal. When my wife's one year inspection came due, she went to Clay. She was told that two of the tires had to be replaced to pass inspection. W...

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Sales Rating:
1.3 stars
Sales Associate:
2 bars
Vehicle Inventory:
1 bars
Finance Department:
1 bars
Trade-In Process:
N/A
Buying Process:
1 bars
LIES AND BROKEN PROMISES
by leannesgroi18 on 07-29-08 (03:32PM)
Pros:
nothing
Cons:
everything

Incredibly pushy, sales and finance departments both completely mislead me. After talking with the bank Clay uses to finance I was informed of several lies the manager had told me. After confronting him he still denied any wrong doing. The car that I unfortunately bought from this horrible dealer...

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Sales Rating:
1.8 stars
Sales Associate:
1 bars
Vehicle Inventory:
2 bars
Finance Department:
3 bars
Trade-In Process:
N/A
Buying Process:
1 bars
Poor communiation, terrible sales experience
by kmatney on 05-31-08 (09:23AM)
Pros:
Found the exact car/packages we wanted
Cons:
Altered paperwork, false promises, poor communication

My girlfriend and I recently leased a car from Clay Nissan in Norwood.  I have one good thing to say about them: we selected a particularly rare car/package and they managed to find exactly what we wanted.  I know that it took a fair amount of effort for them to find this car.  Otherwise the expe...

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Sales Rating:
1.4 stars
Sales Associate:
1 bars
Vehicle Inventory:
3 bars
Finance Department:
1 bars
Trade-In Process:
1 bars
Buying Process:
1 bars
Thumbs Down on this Car Dealership! Very Poor Customer Service.
by cviewdigital on 01-23-08 (12:20PM)
Pros:
Right Nissan Altima
Cons:
NO STARS! ALL THUMBS DOWN TO THIS DEALERSHIP!

I also became in contact with this dealership through Edmunds.  We were looking for a specific vehicle in color and interior.  When I was contacted it was Kim from the dealership who gave pricing and vehicle info to us via internet and fax.  I then made an appointment to see the car and I get thr...

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Sales Rating:
1.0 stars
Sales Associate:
1 bars
Vehicle Inventory:
1 bars
Finance Department:
N/A
Trade-In Process:
N/A
Buying Process:
N/A
Bad experience with this dealer
by dangone on 01-04-08 (08:11PM)
Pros:
Nothing
Cons:
Be ready for a ripoff.

I contacted this dealer via Edmunds.com.  An internet salesman from the dealership replied my e-mail, telling me that he had the specific type of cars I was looking for, and asking me to go there.  When I went to the store, I was assigned to another salesman, who told me how popular the Nissen Ro...

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