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BMW Gallery of Norwood Sales Reviews

  • 918 Providence Hwy
  • Norwood, MA 02062 (map)
  • (877) 805-0261
  • Chat with Dealer
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Sales Rating Worth the drive. Great dealership. Written by cape_codder on 07/16/14 04:24:39 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Drove all the way from the Cape after my friend told me about a salesperson he worked with. Couldn't be happier. Jeff S made the process simple and painless. What more can you ask for? He even helped entertain my kids so I could focus on finding the car I wanted.
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Dealer Response

Thank you for taking the time to post an outstanding review about your experience with Jeff.He is an exceptional Client Advisor and consistently exceeds his clients expectations. Once again it was great to see that he was able to help a client that had been re... Read more

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Sales Rating Worth the trip! Professional, knowledgeable staff. Written by 4seriesfan1 on 07/16/14 01:33:04 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Had an excellent experience here. Drove two hours to get here because some of my friends told me about Jeff S and the great service he gives his customers. It was really worth the trip. He helped me find the right car, got me a great price, and I drove home the same day. Does it get any better than ...
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Dealer Response

Thank you for taking the time to post an outstanding review about your experience with Jeff.He is an exceptional Client Advisor and consistently exceeds his clients expectations. As you saw firsthand, sharing your experience with family and friends will help J... Read more

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Sales Rating Professional, knowledgeable, courteous. Written by 4seriesfan1 on 07/15/14 11:18:07 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

A great place to do business. My salesperson really took the time to understand what I wanted, asked great questions, and found me the perfect car. Negotiation was quick and painless. I'm recommending my salesperson, Jeff S, to everyone who asks about my car. He really understands what customer serv...
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Dealer Response

Thank you for taking the time to post an outstanding review about your experience with Jeff.He is an exceptional Client Advisor and consistently exceeds his clients expectations. Sharing your experience with your family and friends will help Jeff attract other... Read more

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Sales Rating They don't listen Written by bostonbimmer on 06/24/14 02:55:23 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

Came in to order a new BMW - serious buyer, made it clear that I shopped on Edmunds and was looking for the best deal. Edmunds said the TMV was 6% off list. The salesperson talked to his mgr, who authorized 3% (Herb Chambers had even sent an email saying they honor Edmunds TMV). After pointing all t...
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Dealer Response

Dear bostonbimmer, Thank you for taking the time to share your feedback about your experience at BMW Gallery Norwood. We will use your concerns to create a better customer experience in the future. I will share this with the appropriate Manager immediately, ... Read more

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Sales Rating Totally unprofessional..would not recommend this place to even my enemy Written by newcar2015 on 05/19/14 01:12:39 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

My wife set up an appointment to go into the dealership to see a pre-owned BMW. The appointment was set for 1:15pm on a saturday and we were asked to meet either of 2 sales associates once we got there. When we reached there, we waited for 10 mins for them to locate the right person. After that wait...
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Dealer Response

Dear newcar2015, Thank you for taking the time to share your feedback about your experience at BMW Gallery Norwood. We will use your concerns to create a better customer experience in the future. I will share this with the appropriate Manager immediately, and... Read more

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