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Lexus of Northborough Sales Reviews

  • 14 Belmont St
  • Northborough, MA 01532 (map)
  • (888) 476-4360
  • Chat with Dealer
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Sales Rating used car purchase Written by roger5119 on 05/14/13 04:05:36 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

My purchase of a used RX at Lexus of Northborough was a very enjoyable experience. The sales staff was extremely knowledgeable and able to answer all of my questions and concerns. The sales staff was extremely professional and I would not hesitate to recommend this dealership to anyone.
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Dealer Response

Hello, Roger! First and foremost, I would like to extend my sincerest gratitude for both your patronage and this wonderful review. I am delighted to hear that you had such an outstanding experience with us at Lexus of Northborough. We work hard to provide the ... Read more

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Sales Rating Sales Written by philip18 on 05/13/13 11:51:40 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Very happy with purchase.Will buy again from this dealer.
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Dealer Response

Philip, Thank you so much for sharing your feedback with us. We are pleased to hear that you enjoyed your purchasing experience and that you plan to visit us when you're ready for your next vehicle. We look forward to seeing you again when the time comes! Be ... Read more

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Sales Rating CT 200h Written by Sandii on 01/14/13 07:30:36 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Brought my older Lexus ES in for service - Browsed the new car selections while waiting. Was not looking to buy a new car. Sales rep was courteous and answered questions . Ended up coming back and a buying new CT 200h . Miss my old Lexus, but love my new car! Everything was smooth and quick.
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Dealer Response

Congrats on your new CT 200h! I am so pleased to hear that after taking your car to get serviced you decided to get a new one. It's great to hear that you are happy with your new CT 200h. We hope to see you again for any service needs you have. Regards, Mary L... Read more

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Sales Rating Lexus of Northborough Written by linda72 on 09/26/12 04:41:18 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I felt I got a good deal--very professional--service dept. is great. Very comfortable waiting area--would definitely purchase from them again
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Dealer Response

Thank you for the review! It's great to hear that your experience with our dealership was great. We anticipate your next visit with us. Make sure to follow us on Facebook and Twitter for news and specials. Regards, Regards, Mary Leach – Customer Relations ... Read more

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Sales Rating Perfectly Painless Purchase Written by Actonian on 09/26/12 07:53:17 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Purchasing my Certified PreOwned 2010 RX350 (22,500 miles) was as simple and pleasant as could be. There was no badgering or berating, and there was no "manager" sitting up high and mighty on a dias keeping watch over both the customers and the sales staff. My wife and I were treated as intelligent ...
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Dealer Response

Thank you for this review! It is of the up most importance that our customers leave our dealership with exactly what they want. I am glad to see that our team provided you with excellent customer service and that your Lexus was in perfect condition. We hope yo... Read more

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