Muzi Ford Service Reviews
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Muzi Ford Service Reviews

  • 557 Highland Ave
  • Needham, MA 02494 (map)
  • Chat with Dealer

Service Reviews

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Service Rating Muzi Just Does All The Little Things Right By dugfurr on 02/24/16 01:18:53 PM PST
Recommend this dealer? Yes

This is the best dealership around, everyone there is polite and extremely helpful. The first time I went to Muzi was back in 1986 and it has been my car dealer ever since. The Muzi family just knows how to treat customers right and provide hospitality to everyone in sales and service. I recently h...
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Dealer Response

First, thank you so much for your business over the years, it truly means a lot to our dealership. Our sales and service team focus every day on trying to do all of the little things right. Sometimes everything doesn't work out perfectly, but we believe that c... Read more

All Comments (1)
Service Rating Very helpful and polite service department By khsmith12 on 12/10/15 01:42:01 PM PST
Recommend this dealer? Yes

Muzi service treated me really well. They took me in at the scheduled time, arranged a rental for me, and completed the repair as promised. Everyone was very kind and polite and took the time to fully discuss the repairs. I feel completely confident in their team and I will be back again.
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Service Rating very unsatisfied By bigred58 on 08/21/15 01:40:30 PM PDT
Recommend this dealer? No

worked with William Parziale on 2013 Fiesta clutch repalcement under warranty. After initial inspection on 7/18/15 was told to return once parts had been ordered. Received post card with Service Appointment for 8/20/15. Brought car back and was told it would be ready for pickup "by mid afternoon". C...
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Service Rating Regularly Kept Me Up To Date By tepan46 on 07/29/15 02:03:17 PM PDT
Recommend this dealer? Yes

I have been servicing my Escape at Muzi for the last two years and I just wanted to say that this service department is a class act all the way. They always greet me with a smile and keep me up to date on a work that is being done via phone, email and video. Pretty cool, last time they actually brou...
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Service Rating Highly Recommended By amandal1 on 01/07/15 12:34:38 PM PST
Recommend this dealer? Yes

GREAT service!!! In and out in no time. Staff is friendly and helpful. The Best Ford Service Department in the Boston area :)
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